Key Performance Areas & Outputs
\nFinancial Performance<\/p>\n
\tAchieve and maintain income targets as per budget.
\n\tContribute to cost-efficiency by minimising general expenses.<\/p>\n
Client & Stakeholder Engagement<\/p>\n
\tEnsure all communications with stakeholders (clients, Account Executives, insurers, etc.) are accurate, timely, professional, and relevant.
\n\tBuild and sustain mutually beneficial relationships with internal and external stakeholders.
\n\tSupport the achievement of client satisfaction targets for both personal and company-wide performance.<\/p>\n
Business Development & Operational Excellence<\/p>\n
\tProactively source leads, conduct cold calls, and schedule in-person meetings with potential clients (frequent travel required).
\n\tRespond to general enquiries regarding cover, products, and processes in line with company quality standards.
\n\tMaintain regular contact with clients (dealerships and insurance professionals) to strengthen relationships and identify new business opportunities.
\n\tConduct thorough needs analysis of client businesses to understand operations, target markets, and strategic fit.
\n\tPrepare and deliver compelling presentations to dealerships showcasing the organisation\u2019s value-added products and services.
\n\tUse deep knowledge of client operations and the insurance market to negotiate favourable terms and service rates.
\n\tFacilitate contract and SLA finalisation with external parties, ensuring internal approvals for non-standard agreements.
\n\tEnsure contracts are properly filed and managed in accordance with company procedures.
\n\tAnalyse CRM data to extract insights on service delivery (e.g. conversion rates, turnaround times) and take action to improve performance.
\n\tCollaborate with internal teams to align operations with contractual obligations and enhance service delivery.
\n\tDrive continuous improvement in personal and team performance.
\n\tComply with company mandates and participate in ad hoc projects.
\n\tReport any suspected fraud, misrepresentation, or dishonesty.
\n\tMaintain accurate records and submit regular reports as required.<\/p>\n
Learning & Growth<\/p>\n
\tEmbody the RBS Way by living the organisation\u2019s values.
\n\tCommit to ongoing personal development.
\n\tShare knowledge and insights with team members to foster collective growth.<\/p>\n
Requirements<\/p>\n
Minimum Qualifications & Skills<\/p>\n
\tMatric or equivalent qualification.
\n\tProficient in Microsoft Office and CRM systems.
\n\tStrong presentation and communication skills (verbal and written).
\n\tValid driver\u2019s license.
\n\tMinimum of 3 years\u2019 experience in a similar role.
\n\tSolid understanding of the short-term insurance industry, including products and services.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.rbs.co.za ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"RBS","_company_website":"http:\/\/www.rbs.co.za","_company_tagline":"In 1988 Risk Benefit Solutions (RBS) started out as a small proprietorship. A little over 20 years on - it\u2019s now one of the largest fully fledged financial services advisory firms in southern Africa. Our services cover a broad spectrum of needs including Insurance Broking, Risk Management, Corpora... read morete Risk Advisors, Employee Benefit Administrators and Consultants, and Health and Wealth management. Culture Our culture is characterised by a strong desire for innovation and problem solving with a flair for entrepreneurship. It\u2019s an inspiring ethos that forms the heartbeat of our business and keeps us firmly on track. But our hard-working attitude aside, we make sure it\u2019s only the work we take seriously - never ourselves. Values Our values form the DNA of our company culture. They underpin our every action and interaction - from the way we answer the phone to the way we work together as a team. Because they\u2019re so important, we\u2019ve created an easy-to-remember acronym: RUBICS. History Risk Benefit Solutions, better known as RBS, was founded by a small but ambitious group of entrepreneurs in 1998. A year later, after making its first acquisition, the staff complement numbered 26. Today, RBS is now a leading industry name and employs over 130 people. success can only be achieved through the success of our clients Since 1998, RBS has evolved into one of the largest fully fledged independent financial services advisory firms in Southern Africa, operating nationally and into Africa. Through a combination of targeted strategic acquisitions and a focus on driving organic growth, RBS has grown its market position by understanding that its success can only be achieved through the success of its clients. In 2011 RBS and Katz Breskal Insurance Brokers concluded a merger - and the newly formed company was re-branded RBS Katz Breskal. It was a synchronous move in which two like-minded companies understood the combined value of the business, the importance of unlocking embedded value and the economies of scale. Stan Katz and David Breskal, the founding members of Katz Breskal, have since retired and in 2014 the company reverted to the more familiar - and shorter - RBS. While the profile of RBS has changed significantly over the years, its core principles remain the same: to place a strong emphasis on service excellence and a desire to build and maintain the strongest relationships with its clients. Something RBS achieves by delivering innovative solutions to meet their client\u2019s every need. 1st Floor Soho on Strand 128 Strand Street Cape Town 8001","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-18099","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/18099","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=18099"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=18099"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=18099"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}