{"id":18358,"date":"2025-09-05T10:00:27","date_gmt":"2025-09-05T10:00:27","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/systems-support-technology-money-mr-price-group-store-manager-mr-price-home-brackenfell-corner-cape-town-assistan\/"},"modified":"2025-12-06T00:26:14","modified_gmt":"2025-12-06T00:26:14","slug":"systems-support-technology-money-mr-price-group-store-manager-mr-price-home-brackenfell-corner-cape-town-assistan","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=18358","title":{"rendered":"Systems Support (Technology Money) Mr Price Group \n\n\n            \n\n            \n            Store Manager Mr Price Home Brackenfell Corner, Cape Town \n\n\n            \n\n            \n            Assistant Store Manager Power Fashion Piketberg \n\n\n            \n\n            \n            Store Manager Power Fashion Piketberg \n\n\n            \n\n            \n            Junior Planner Miladys \n\n\n            \n\n            \n            Buyer Mr Price \n\n\n            \n\n            \n            Assistant Store Manager Power Fashion Lenasia- Signet Terrace \n\n\n            \n\n            \n            Store Manager Power Fashion Lenasia- Signet Terrace \n\n\n            \n\n            \n            Store Supervisor Power Fashion Klerksdorp \n\n\n            \n\n            \n            Store Manager Mr Price Cellular &#8211; Ulundi, KwaZulu Natal \n\n\n            \n\n            \n            Planner Miladys \n\n\n            \n\n            \n            Assistant Store Manager Power Fashion Tembisa Mall"},"content":{"rendered":"<p>Responsibilities<\/p>\n<p>\tEnsure a timeous and effective response to first line support queries and problems to resolve issues arising from the use of applications, escalating these where they cannot be resolved.<br \/>\n\tAnalyse trends in incidents reported and resolved to provide insights to developers and the IT team management on areas of concern or repeated problems within applications or systems.<br \/>\n\tDocument the process applied and resolution used to resolve incidents to maintain a library of knowledge to be shared with support and IT team management.<br \/>\n\tEnsure incidents are resolved as per SLA.<br \/>\n\tEnsure User Access to and Master Data in all applications are managed accurately and on a timely basis.<br \/>\n\tProactively review respective applications, systems and processes to highlight and ensure the mitigation of any risks.<br \/>\n\tAddress risks identified and raised by internal and external audit on a timely basis.<br \/>\n\tEnsuring compliance with best practice and standards.<br \/>\n\tBuild a sustainable working relationship with customers to ensure good customer service.<br \/>\n\tWork with both internal and external teams to drive root cause resolution of incidents logged.<\/p>\n<p>Qualifications<\/p>\n<p>What we\u2019re looking for?<\/p>\n<p>\tIT Diploma or Degree \u00a0<br \/>\n\t1+ years\u2019 working experience with:<br \/>\n\tSQL\u00a0<br \/>\n\tData &amp; Root Cause Analysis<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website (  ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Mr Price Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":["post-18358","job_listing","type-job_listing","status-expired","hentry","job_listing_region-kwazulu-natal","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/18358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=18358"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=18358"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=18358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}