As a Senior Product Manager for Cards, you will be instrumental in driving the strategic growth and P&L performance of our Cards business, primarily in South Africa, with extended responsibility across key Sub-Saharan Africa (SSA) markets, notably Kenya, and occasional involvement in broader MEA initiatives
\n\tThis role requires a dynamic professional with a deep understanding of card products, market dynamics, and a proven ability to lead end-to-end product lifecycle management from strategy and development to commercialization and risk oversight. You will leverage your expertise to identify new opportunities, enhance existing offerings, and ensure robust governance, contributing significantly to the overall success and expansion of our cards portfolio in a critical growth region<\/p>\n
Key Responsibilities
\nProduct Strategy & P&L Ownership:<\/p>\n
\tDrive the strategic direction and P&L performance for the South Africa Cards business, extending to other SSA markets, particularly Kenya, and contributing to broader MEA Cards initiatives
\n\tLead the end-to-end product management lifecycle, including product governance and commercialization of new capabilities
\n\tPartner with Relationship Managers (RMs) and sales teams to drive origination, pipeline growth, and ramp-up of existing deals
\n\tCollaborate with global and regional product teams to develop and refine product strategies, go-to-market approaches, and delivery models<\/p>\n
Product Development & Delivery:<\/p>\n
\tOversee the development and rollout of new product capabilities and functionalities, ensuring timely, cost-effective, and high-quality delivery
\n\tWork closely with Technology, Operations, and Coverage teams to execute product solutions and coordinate launch activities
\n\tPartner with Finance to evaluate product development investments, monitor billing\/revenue, control expenditure, and track benefits realization<\/p>\n
Market Insight & Client Engagement:<\/p>\n
\tActively monitor market trends, competitive landscape, and emerging technologies to identify growth opportunities and inform product roadmap decisions
\n\tGather Voice of the Client (VOC) feedback, develop action plans to address insights, and partner with cross-functional and coverage teams for execution
\n\tUnderstand the demands of White-Label clients and ensure their needs are integrated into product solutions<\/p>\n
Risk Management & Governance:<\/p>\n
\tEnsure strict adherence to all relevant product documentation (e.g., product approval programs) and processes, embedding them into the management fabric of the product business
\n\tAppropriately assess and mitigate risks in business decisions, safeguarding the firm’s reputation and ensuring compliance with applicable laws, rules, and regulations.
\n\tDemonstrate sound ethical judgment, manage, and report control issues with transparency<\/p>\n
Experience<\/p>\n
\tRelevant experience in product management within the cards or electronic banking channels, with a strong understanding of corporate banking practices.
\n\tProven experience in end-to-end product lifecycle management, P&L ownership, and driving business growth
\n\tDemonstrated ability to develop and execute product strategies, including new product development and commercialization
\n\tStrong understanding of business analysis, data analysis, and system analysis
\n\tExceptional communication, negotiation, and diplomacy skills, with the ability to influence and guide diverse stakeholders, including internal colleagues and external customers
\n\tHighly organized, self-directed, and capable of managing multiple priorities and delivering high-quality work consistently in a fast-paced environment.
\n\tA recognized technical authority in a relevant area, with strong commercial awareness
\n\tAbility to appropriately assess risk and drive compliance in a highly regulated financial environment<\/p>\n
Education<\/p>\n
\tBachelor\u2019s\/University degree required; Master\u2019s degree preferred<\/p>\n
Apply via company website ( http:\/\/www.citi.org.za\/ ) or<\/p>\n
jobs.citi.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/jobs.citi.com","_company_name":"Citi","_company_website":"http:\/\/www.citi.org.za\/","_company_tagline":"Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial services and products. We strive to create the best outcomes for our clients and customers with financial ingenuity that leads to solutions that are simple, creative and responsible... read more. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities. We protect people's savings and help them make the purchases - from everyday transactions to buying a home - that improve the quality of their lives. We advise people on how to invest for future needs, such as their children's education and their own retirement, and help them buy securities such as stocks and bonds. We work with companies to optimize their daily operations, whether they need working capital, to make payroll or export their goods overseas. By lending to companies large and small, we help them grow, creating jobs and real economic value at home and in communities around the world. We provide financing and support to governments at all levels, so they can build sustainable infrastructure, such as housing, transportation, schools and other vital public works.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-18412","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/18412","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=18412"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=18412"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=18412"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}