Your qualifications and experience
\nConcentrix is a great match if you have:<\/p>\n
\tMinimum 6 months of experience within a call centre (Local\/ International),
\n\tMust have 6 months of sales experience, Inbound\/Outbound\/Retentions\/ Upselling\/Cross-Sell
\n\tMatric
\n\tClear criminal record
\n\tAbility to type 26 wpm
\n\tAttention to Detail
\n\tEnglish Proficiency, both written and spoken
\n\tExcellent knowledge of effective customer service processes
\n\tUnderstanding of the Call Centre industry
\n\tComputer literacy \u2013 ability to speedily navigate multiple systems effectively<\/p>\n
What\u2019s in it for you<\/p>\n
\tA competitive monthly salary of R7,500
\n\tGuaranteed R1000 Campaign allowance
\n\tFantastic Employee Assistance Programme (EAP)
\n\tMedical Insurance
\n\tSubsidised transport
\n\tFREE Learning and Leadership Development programmes that will lead you further along your career journey<\/p>\n
What you will do in this role<\/p>\n
\tAssists with inbound calls
\n\tProvide customer service (billing) to TV, Internet, and Voice subscribers.
\n\tProcess payments, provide payment options; explain the bill, upgrading services (premium channels), and give adjustments & credits when necessary
\n\tNeed to pitch and close sales
\n\tPossesses the ability to retain customers utilising the value, benefits and product plans available to the account.
\n\tAvailability to work shifts in a 24\/7 environment (Essential)<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
centrix.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/centrix.com","_company_name":"Concentrix","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world\u2019s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 ... read morecountries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through Strategy +Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":["post-18645","job_listing","type-job_listing","status-expired","hentry","job_listing_region-kwazulu-natal","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/18645","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=18645"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=18645"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=18645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}