Job Purpose<\/p>\n
\tThe Digital Content Designer produces content in line with objectives. The incumbent designs content that is user friendly and creates a positive experience. The role involves designing educational, empowering, and accessible content, while collaborating with stakeholders to ensure consistency, usability, and strategic alignment across platforms.<\/p>\n
Areas of responsibility may include but are not limited to<\/p>\n
\tDesigns content as the single source of truth that incorporates business standards, mappings and quality controls.
\n\tUses the UX and Service Design methodologies to research and understand the context of user behaviour and preferences to inform the user and interface solutions.
\n\tCreates design prototypes for management to review and approve.
\n\tMakes use of relevant and useful graphics and illustrations to produce required documents.
\n\tEnsure content is educational, empowering, useful, and usable across all digital platforms.
\n\tInitiates and participates in internal and external stakeholder discussions to gather requirements and align on content strategy.
\n\tFollows the structured process to gather, understand and document client and employee requirements and translate them into effective content solutions.
\n\tConsistently applies the existing business rules, brand guidelines and standards across all content outputs.
\n\tResponsible for daily planning and execution of tasks related to the communication and content strategy.
\n\tGenerates documents that reflect stakeholder requirements and content design principles.<\/p>\n
Key Competencies<\/p>\n
\tExcellent written and verbal communication.
\n\tAbility to work collaboratively in cross-functional teams.
\n\tAttention to detail and commitment to quality.
\n\tStrong visual design and layout skills.
\n\tFamiliarity with content management systems (CMS) and digital publishing platforms.<\/p>\n
Education and Experience<\/p>\n
\tA Degree (or equivalent) in Multimedia Design, Graphic Design or a related field.
\n\tA certification or training in simplified writing or business writing (preferred)
\n\tAt least 3 years working experience in a digital content job.
\n\tExperience working in the financial services sector (minimum 3 years preferred).
\n\t\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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