POSITION PURPOSE:<\/p>\n
The Multi-Region Operations Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through:<\/p>\n
\tEffective Store visits. Evaluate the performance of the Store Manager, utilising the reports available and set clear objectives to achieve Lovisa directives and benchmarks.
\n\tEnsure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team.
\n\tRecruit passionate and Customer focused Team to develop and succession plan through Lovisa.
\n\tReduce unnecessary costs, through effective rostering – the right people at the right time.
\n\tFocus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practise.<\/p>\n
To be successful in this role you will have:<\/p>\n
\t3 years or more experience in a management position within a Retail or Customer\/Sales focused industry
\n\tProven ability to multi-site manage in a fast paced, high volume environment
\n\tDemonstrated understanding of Customer experience and continually improving this to achieve results
\n\tFlexibility and desire to travel interstate and\/or Internationally based on the needs of the business<\/p>\n
Skills, knowledge and personal qualities required:<\/p>\n
\tPersonable, approachable and a great coach. Be there for your Team.
\n\tTime management. Meet all deadlines requested by your Team, Peers, Department Heads and Managers.
\n\tAttuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership, behaviours, attitude and action<\/p>\n
Contribution to the Group:<\/p>\n
\tHas a positive can do attitude at all times, whilst listening, challenging and directing
\n\tCoachable in all aspects, flexible and proactive in style
\n\tContributes positively and energetically to group meetings and Lovisa events
\n\tProvides an example for others to follow<\/p>\n
Administration:<\/p>\n
\tEnsure punctuality and accuracy of all paperwork. Ensure all Payroll requests for New Starters, changes to employment details and vacancy updates are returned within the set timeframes.
\n\tRosters are completed in advance for all Stores\/Team, minimum 2 weeks. Etivity Timesheet approvals are actioned daily and finalised by Tuesday AM of every week. Team Member availability is maintained at all times.
\n\tPAR\u2019s and Coaching Logs to be completed on all Store Managers every month.
\n\tComplete all LOLA Induction Modules, Licenced to Recruit, remain abreast of all additional Training Modules and tools.
\n\tEnsure adherence to company policies and procedures at all times and continually keep abreast of changes to these as they occur
\n\tTo ensure holiday requests meet the blackout period criteria and do not impact on the company needs at that time.<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
careers.lovisa.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/careers.lovisa.com","_company_name":"Lovisa","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Our Brand Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers. We are a fashion-forward jewellery brand tha... read moret caters to everyone, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, It\u2019s about you, always to everything we do.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-18871","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/18871","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=18871"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=18871"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=18871"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}