JOB DESCRIPTION<\/p>\n
\tA Housekeeping Host will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.<\/p>\n
What will I be doing?<\/p>\n
As Housekeeping Host, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Host will perform the following tasks to the highest standards:<\/p>\n
\tEnsure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
\n\tBe a reliable and motivated member of the Housekeeping team
\n\tCommunicate clearly and constructively with team members in all areas of the hotel to help deliver great brand-unique guest experiences at our hotel.\u00a0
\n\tAlways deliver \u2018fair share\u2019 in team tasks and support colleagues whose workload may temporarily be heavy, this includes helping out in F&B service and stewarding
\n\tProvide constructive suggestions\/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts
\n\tBe aware of planned team meetings and learning sessions and attend as required
\n\tShow interest in learning something new every day.
\n\tParticipate positively in pre and post shift briefs and hotel team huddles and apply learning the next day
\n\tVolunteer to participate in company campaigns like Travel with Purpose or TM committees
\n\tExecute duties as assigned by the Hotel Leadership team\u00a0
\n\tBe open to acquiring new knowledge and skills in areas such as guest service, stewarding, kitchen or maintenance to be able to provide support to these departments where required, and at the same time improve chances of a faster career progression
\n\tExecute cleaning duties as assigned with maximum levels of skill, knowledge, commitment and efficiency.\u00a0
\n\tBe familiar with our CleanStay standards and procedures and dutifully apply them
\n\tOrganise your assigned \u2018work area\u2019 to be able to execute assigned housekeeping tasks effectively & efficiently, to the required CleanStay, brand and hotel standards\u00a0
\n\tTake time to be a great host and engage with guests in public areas such as corridors, elevators, in front of guest rooms etc. Greet friendly and with a smile on your face, do a bit of small talk, ask for their feedback and enquire what you and your colleagues can do to make their guest experience an even better one<\/p>\n
What are we looking for?<\/p>\n
A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:<\/p>\n
\tPlanning and organizing
\n\tGood oral and written communication
\n\tPrevious experience in Laundry
\n\tGood interpersonal skills
\n\tProficiency, at intermediate level, with computers and computer programs, including Microsoft Office
\n\tCommitted to delivering a high level of customer service
\n\tExcellent standards of clean<\/p>\n
It is advantageous in this position if you demonstrate the following capabilities and advantages:<\/p>\n
\tAbility to work in a team
\n\tExcellent attention to detail
\n\tPositive Attitude<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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