{"id":19133,"date":"2025-09-16T14:02:13","date_gmt":"2025-09-16T14:02:13","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/customer-support-and-sales-adviser-sales-advisor-complaints-advisor\/"},"modified":"2025-12-17T00:25:09","modified_gmt":"2025-12-17T00:25:09","slug":"customer-support-and-sales-adviser-sales-advisor-complaints-advisor","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=19133","title":{"rendered":"Customer Support and Sales Adviser \n\n\n            \n\n            \n            Sales Advisor \n\n\n            \n\n            \n            Complaints Advisor"},"content":{"rendered":"<p>Job Overview:<\/p>\n<p>\tAre you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our Customer Support Sales team.<\/p>\n<p>Job Responsibilities:<\/p>\n<p>\tProviding excellent customer service, with customers issue being resolved first time around.<br \/>\n\tUse your expert knowledge and brilliant communication skills to resolve a range of customer issues and queries.<br \/>\n\tBuild rapport with customers, get to know their individual needs and put their interests first.<br \/>\n\tExcellent time management skills<br \/>\n\tConvert incoming customer service calls into sales.<br \/>\n\tExplain to customers the offer and the product benefits.<br \/>\n\tConduct needs analysis, understanding the client\u2019s requirements so you able to offer the customer the best product for them.<br \/>\n\tBuilding great rapport with your clients, to ensure there is a trust level built.<br \/>\n\tAct as a brand ambassador of our client<\/p>\n<p>Job Required Requirements:<\/p>\n<p>\tGrade 12 or a NQF 4 Equivalent<br \/>\n\tOutbound\/ Inbound sales experience (local \/ international)<br \/>\n\tMinimum 12 months sales + 12 months customer service<br \/>\n\tRecent 1-year unbroken tenure<br \/>\n\tResides within a 30 KM radius from the office.<\/p>\n<p>Skills Required:<\/p>\n<p>\tExcellent verbal communication<\/p>\n<p>Soft Skills<\/p>\n<p>\tSales Ability (comfortable with handling objections, building rapport, needs analysis)<br \/>\n\tA solid background in targeted customer service.<br \/>\n\tA driven mindset and a love for hitting targets.<br \/>\n\tAttention to detail, so the conversation is correctly captured and actioned.<br \/>\n\tCustomer centricity<br \/>\n\tAbility to multitask.<\/p>\n<p>Preferred Skills:<\/p>\n<p>\tAdvanced sales\/upselling or retentions experience.<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website ( N \/ A ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Huntswood","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of. We deliver resourcing, outsourcing and advisory services from complaints to customer ser... read morevice, remediation to resilience \u2013 bringing together the people, processes and knowledge businesses need to succeed. Our ambition is to make a positive difference. It is what Huntswood has done since we opened our doors 25 years ago, and it is what every single one of us strives for today. We ensure the right people are in the right place at the right time \u2013 whether it is our dedicated team of Associates or our Board. Our outstanding track record of delivery, depth of our expertise and flexibility of our approach means we stand with our clients without question - working on their terms to share our insight whenever and wherever they need it. Standing with our clients as the landscape evolves and new challenges arise. Advising in times of change \u2013 offering ultimate flexibility to help clients create value and meet demand with confidence. We are Huntswood. Your trusted partner for better outcomes.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":["post-19133","job_listing","type-job_listing","status-expired","hentry","job_listing_region-kwazulu-natal","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/19133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=19133"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=19133"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=19133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}