{"id":19232,"date":"2025-09-17T14:02:08","date_gmt":"2025-09-17T14:02:08","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/client-success-manager-operations-manager\/"},"modified":"2025-10-02T00:24:09","modified_gmt":"2025-10-02T00:24:09","slug":"client-success-manager-operations-manager","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=19232","title":{"rendered":"Client Success Manager \n\n\n            \n\n            \n            Operations Manager"},"content":{"rendered":"<p>Job Description:<\/p>\n<p>\tTo drive and be fully accountable for efficient and profitable operational service delivery in line with client Service Level Agreements and Pricing Schedules<\/p>\n<p>Minimum Requirements:<\/p>\n<p>Experience:<\/p>\n<p>\tUp to 3 years supervisory or HR generalist experience and managing team<br \/>\n\tTES experience preferred<br \/>\n\tShift work Warehouse\/ manufacturing, quality control.<\/p>\n<p>Education:\u00a0<\/p>\n<p>\tGrade 12<br \/>\n\tDegree in Business, HR or related field (preferred, not mandatory<\/p>\n<p>Additional Requirements:<\/p>\n<p>\tN\/A<\/p>\n<p>Roles and Responsibilities:<\/p>\n<p>\tOverall accountability for effective and efficient admin and payroll management; Ensure that Client Success teams adhere to payroll procedures and deadlines;<br \/>\n\tChecking, verification and approval of preextract reports from Payroll; Ensure correct job requisition is received from the Client;<br \/>\n\tEnsure all orders are authorized and a comprehensive job requisition is sent to the Resource Centre;<br \/>\n\tEstablish a relationship with the Resource Centre;<br \/>\n\tProvide feedback to Resource Centre on candidates supplied;<br \/>\n\tEnsure the completion of all assessments, checks and verification of information according to the Standard Operating Procedures;<br \/>\n\tEnsure that Assignees are briefed regarding transport arrangements, address, times etc;<br \/>\n\tArrange and control recruitment of assignees as backup and or replacement staff when required according to contract requirements;<br \/>\n\tResponsible for reporting on daily fill rate to the client and Operations Executive; Forecast and plan for peak and seasonal labour requirements;<br \/>\n\tInduction of employees;<br \/>\n\tEnsure that protective equipment and related documentation is issued<br \/>\n\tCoordinate transportation for assignees and obtain approval from the client; Ensure that pay slips are distributed to assignees;<br \/>\n\tEnsuring the integrity of data on the payroll system;<br \/>\n\tCompile and deliver accurate reports as per client requirements; Ensure a complete record of all staff on site at all times;<br \/>\n\tEnsure that shifts are fully staffed as per client requirements; Monitor and manage assignee time keeping;<br \/>\n\tEnsure compliance with all regulatory and legislative requirements, SOP&#8217;s and corporate governance;<br \/>\n\tResponsible for the implementation and maintenance of client Service Level Agreements;<br \/>\n\tEstablish and maintain relationships with key client management contacts; Attend client meetings and conduct regular client visits;<br \/>\n\tDevelop awareness of client future business needs, identify potential opportunities and communicate;<br \/>\n\tResponsible for ensuring ontime and accurate invoice delivery to clients;<br \/>\n\tContinuously liaise with credit control, client and service delivery teams to ensure that invoices are paid timeously and queries are resolved;<br \/>\n\tAnalyse weekly stats per responsible client;<br \/>\n\tCoach and mentor assignees;<br \/>\n\tManage teams and disciplinary issues;<br \/>\n\tManage disciplinary enquiries, CCMA cases, LR activities etc; Escalate potential labour risks;<br \/>\n\tEstablishing a positive work environment that results in a committed, motivated, productive operations team and optimal retention of people;<br \/>\n\tDrive transformation within team;<br \/>\n\tEnsure the required branch performance management, talent development, and succession plan processes are in place, and supported;<br \/>\n\tEnsure team members are appropriately trained and developed;<br \/>\n\tResponsible for arranging, controlling and overseeing the training of assignees<\/p>\n<p>End Date: September 26, 2025<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website ( http:\/\/www.adcorpgroup.com ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Adcorp Holdings Limited","_company_website":"http:\/\/www.adcorpgroup.com","_company_tagline":"Adcorp is the workplace solutions provider that seeks new ways to shape markets, economies and our shared future, by offering a wide range of diverse talent management solutions across a vast spectrum of industry sectors, job types, and geographic regions. Adcorp Head Office @ Nicolway Bryanston Cnr William Nicol and Wedgewood link, Bryanston, Johannesburg, Gauteng 2021, ZA","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":["post-19232","job_listing","type-job_listing","status-expired","hentry","job_listing_region-kwazulu-natal","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/19232","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=19232"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=19232"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=19232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}