Job Purpose<\/p>\n
\tThe role of a sales agent is a critical one for a company\u2019s sales and for the growth of its business by promoting the company\u2019s goods and services to potential customers. In fulfilling their role, sales agents use business directories and leads from current clients to identify potential customers.\u00a0<\/p>\n
Key Responsibilities<\/p>\n
Sales:\u2022\u00a0<\/p>\n
\tSelling products and services using solid arguments to prospective customers
\n\tMaintaining positive business relationships to ensure future sales\u00a0
\n\tEstablish, develop and maintain positive business and customer relationships
\n\tAchieve sales targets and outcomes within schedule time frame
\n\tAble to work comfortably in a fast-paced environment
\n\tNetwork with potential customers
\n\tEducate customers on each type of sale and make recommendations based\u00a0on their need
\n\tTarget Driven\u00a0
\n\tQuality Assurance
\n\tQuality check information captured on systems with that given by Customer
\n\tAims to deliver the highest standards of customer service and maintaining these standards by\u00a0continuous evaluation of agents and resolution processes<\/p>\n
Requirements<\/p>\n
Competencies<\/p>\n
Behavioural:<\/p>\n
\tHonesty and Integrity
\n\tAccountability
\n\tStress tolerance
\n\tBusiness acumen
\n\tStrong business sense and ability to reach sales targets
\n\tCommunication skills (both written and\u00a0
\n\tverbal)\u00a0
\n\tTarget driven
\n\tProduct Knowledge
\n\tDisciplined
\n\tProblem Solving
\n\tOrganisational skills
\n\tMulti-tasking
\n\tTeam player
\n\tDelivering results and meeting Customer expectations\u00a0
\n\tFollowing instructions and procedures\u00a0
\n\tCoping with pressure and setbacks\u00a0<\/p>\n
Technical<\/p>\n
\tMS Office skills
\n\tKnowledge and understanding of the following legislations: POPI Act\u00a0
\n\tKnowledge and understanding of the Company. systems: TCH\u00a0<\/p>\n
Education<\/p>\n
\tGrade 12\u00a0<\/p>\n
Experience<\/p>\n
\t1 years\u2019 experience in a sales environment selling cellular products
\n\tProduct knowledge and product transfer\u00a0
\n\tQuality assurance
\n\tCall centre certificate (advantageous)
\n\tKnowledge of C3D (added advantaged)\u00a0
\n\tMicrosoft Office (added advantage)
\n\tProficient in English<\/p>\n
Apply via company website ( ) or<\/p>\n
blts.mcidirecthire.com<\/p>\n
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