Job Purpose<\/p>\n
\tTo provide expertise, advice and support to develop operational implementation plans and \/ or associated service delivery processes, by implementing and coordinating the execution of the Human Resources tactical plan within the business unit, in order to continuously enhance service delivery.<\/p>\n
Education and Experience<\/p>\n
\tBachelor’s Degree \/ Advanced Diploma (NQF 7) in Human Resources Management& Development \/Industrial Psychology with 5 – 7 years\u2019 experience as a Human Resource Business Partner, of which 2 – 3 years at technically skilled level.
\n\tExperience from a Tax Environment, Debt Collection, Financial Services will be an added advantage<\/p>\n
Minimum Qualification & Experience Required<\/p>\n
\tSenior Certificate (NQF 4) with 10 years’ experience as a Human Resource Business Partner, of which 2 – 3 years at technically skilled level.
\n\tExperience from a Tax Environment, Debt Collection, Financial Services will be an added advantage<\/p>\n
Job Outputs:<\/p>\n
Process<\/p>\n
\tAnalyse Employee Engagement results, monitors the effect of business decisions on people and advise management on the addressing of employee concerns.
\n\tAccumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
\n\tAnalyse trends and provide inputs in partnership with the HR team to provide inputs to developing solutions, programs and policies.
\n\tApply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
\n\tCommunication of situational interpretation and judgement of work outputs and queries in area of specialisation.
\n\tConsider the interdependencies in design and implementation of policy, practice, process and delivery systems in relation to business unit goals.
\n\tCorrectly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
\n\tCustomise and apply change management methodology and organisational development strategies, influence and assist change initiatives in support of overall business strategy.
\n\tDraw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
\n\tParticipate and support effective programme and project management of HR integrated projects or interventions to ensure successful execution and delivery of divisional objectives.
\n\tDrive people processes (performance, development and career) to ensure that employee’s level of performance and capabilities meet current and future standards and business needs.
\n\tEnsure correspondence and information received from external and internal sources is verified and receive the necessary attention.
\n\tEnsure that HR services are provided as appropriate to client needs, identify new opportunities where HR can add value and maintain leading edge knowledge of HR issues.
\n\tExecute specialist input through investigation and opportunities within the product process including risk concern.
\n\tImplement initiatives relating to projects that will lead to improved key processes across own area of business accountability.
\n\tImplement initiatives relating to projects that will lead to improved key processes across the business.
\n\tInitiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
\n\tManage specific projects as determined in the annual HR operational plan as well as participating in functional and cross-functional HR initiatives.
\n\tPlan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
\n\tProvide authoritative, specialist expertise and advice to internal and external customers based on the broader People Strategy and the implementation thereof.
\n\tProvide high quality workplace relations advice and services to Line and interpret HR policies and employment legislation.
\n\tProvide project team support and coordinate, monitor and report on project activities according to project management principles and standards.
\n\tProvide reports with recommendations applicable to area of specialisation.
\n\tSupport line management in forecasting and planning talent pipeline requirements in line with business strategy and workforce plans.
\n\tUse practical and applied knowledge and judgement to arrive at decisions that will improve operational efficiencies.
\n\tProvide business-focused and operational HR advice and services for delivery on the SARS Human Capital Development Strategy.
\n\tProvide day-to-day performance management guidance to line management (coaching, counselling, career development, disciplinary actions) provoking positive changes in the management of people and performance improvement.<\/p>\n
Governance<\/p>\n
\tImplement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.<\/p>\n
People<\/p>\n
\tDevelop and maintain productive working relationships with peers and team members to achieve predefined objectives.
\n\tMaintain professional interaction and ensure ethical dealings with clients at all times by constantly building customer relationships.
\n\tSearch for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.<\/p>\n
Finance<\/p>\n
Client<\/p>\n
\tContribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
\n\tMonitor service level agreements made with internal and external stakeholders that meet or exceed client expectations and recommend adjustments.<\/p>\n
Behavioural competencies<\/p>\n
\tAccountability (V)
\n\tAnalytical Thinking
\n\tAttention to Detail
\n\tCommitment to continuous learning
\n\tConceptual Ability
\n\tCustomer Service
\n\tEnterprise in Context
\n\tFairness and Transparency (V)
\n\tHonesty and Integrity (V)
\n\tInitiative
\n\tLeading Change
\n\tOrganisational Awareness
\n\tProblem Solving and Analysis
\n\tRelationship Management & Networking
\n\tRespect (V)
\n\tTrust(V)<\/p>\n
Technical competencies<\/p>\n
\tBusiness Knowledge
\n\tData Collection & Analysis
\n\tData Management
\n\tEfficiency Improvement
\n\tFunctional Policies and Procedures
\n\tGovernance, Ethics & Values
\n\tHuman Resource Consulting
\n\tPlanning & Organising
\n\tReporting
\n\tService Delivery<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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