Job Purpose\u00a0<\/p>\n
\tThe Senior Manager: Risk Technology role within SARS is strategically expected to manage and implement risk technology strategies that align with the organisation’s objectives. This includes leading both a development team (focused on in-house development using C#, MVC, SQL Server, SSIS, and SSRS) and a data team to build and maintain integrated solutions that support Risk Profiling and Case Selection operations. The role is responsible for automating routine tasks across the broader team, enabling staff to focus on high-skill, value-driven work.
\n\tA key focus is on designing and maintaining integrations between various internal and external SARS systems to enhance efficiency, reporting accuracy, standardisation, and proactive risk identification and mitigation. The role also oversees the handling of large datasets across multiple tax types, ensuring data integrity, usability, and consistent availability to internal and external stakeholders.
\n\tThis position plays a critical role in modernising existing processes, integrating AI to improve development and user experience, and providing system-wide expertise on how technology components function together to deliver strategic outcomes.<\/p>\n
Education and Experience<\/p>\n
Minimum Qualification & Experience Required<\/p>\n
\tRelevant Honours Degree \/ Postgraduate Diploma (NQF 8), preferably in Information Technology, Computer Science, Cybersecurity, Risk Management or related field AND 10 \u2013 12 years’ experience in a risk management environment, of which 3 – 4 years at a middle management level.<\/p>\n
#Alternative<\/p>\n
\tRelevant Bachelor’s Degree\/Advanced Diploma (NQF 7), preferably in Information Technology, Computer Science, Cybersecurity, Risk Management or related field AND 12 – 15 years related experience, of which 3 – 4 years at a middle management level.<\/p>\n
Minimum Functional Requirements<\/p>\n
\tGOC Secret: Handling sensitive and classified information.
\n\tRisk Management (IT): Proficient in identifying, mitigating, and managing technology-related risks.
\n\tStrategic Leadership: Proven ability to lead multidisciplinary technology and data teams.
\n\tSoftware Development: Strong experience managing in-house development using C#, MVC, SQL Server, SSIS, and SSRS.
\n\tAutomation and Optimisation: Expertise in designing solutions that automate operational tasks and improve team efficiency.
\n\tSystem Integration Design: Advanced skill in designing and implementing integrations between internal and external systems.
\n\tLarge-scale Data Handling: Proficient in managing, transforming, and ensuring the integrity of large and complex datasets across multiple domains.
\n\tAI Integration: Familiarity with integrating AI tools to enhance development processes and internal user experiences.<\/p>\n
Job Outputs:<\/p>\n
Process<\/p>\n
\tEnsure timeous communication on progress and challenges in achieving divisional and business unit goals to all relevant stakeholders.
\n\tIdentify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
\n\tProactively identify interconnected problems, determine its impact and use to develop best fit alternatives, driving best practice solutions.
\n\tDevelop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
\n\tDirect, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
\n\tEnsure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
\n\tIdentify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
\n\tPlan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
\n\tProactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
\n\tProvide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.
\n\tRecommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
\n\tTimeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
\n\tUse the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.<\/p>\n
Governance<\/p>\n
\tImplement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
\n\tManage and\/oradvise on the translation and application of policy in a specific functional area.<\/p>\n
People<\/p>\n
\tCreate a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.
\n\tDevelop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
\n\tPlan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
\n\tTranslate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.<\/p>\n
Finance<\/p>\n
\tDraw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
\n\tImplement and monitor financial control, management of costs, and corporate governance in the area of accountability.<\/p>\n
Client<\/p>\n
\tBuild strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
\n\tDevelop and ensure implementation of practices that build service delivery excellence and encourage others to provide exceptional client service.
\n\tManage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.<\/p>\n
Behavioural competencies<\/p>\n
\tAccountability
\n\tFairness and Transparency
\n\tHonesty and Integrity
\n\tProblem Solving and Analysis
\n\tRespect
\n\tTrust<\/p>\n
Technical competencies<\/p>\n
\tConcern for the impact of own behaviour on others
\n\tNurtures Future Talent
\n\tDevelops teams and nurtures interdependency
\n\tInspires others to Positive Action
\n\tStewardship and Service Orientation
\n\tStrong Results Orientation
\n\tValues and Manages Diversity
\n\tAbility to translate strategy into execution
\n\tBusiness Acumen
\n\tChange Management
\n\tDecisiveness
\n\tEffective Business Communication
\n\tFunctional Policies and Procedures
\n\tManagerial Budgeting
\n\tPlanning and Organising
\n\tPlanning, Management, and Measurement
\n\tProblem Analysis and Judgement
\n\tReporting and Interpretation
\n\tRisk Awareness
\n\tRisk Knowledge
\n\tStrategic Planning<\/p>\n
Apply via company website ( ) or<\/p>\n
career2.successfactors.eu<\/p>\n
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