Core Description<\/p>\n
\tEnsure that all customer contract Schedules (incl. Service Level Agreements) are strategically conceptualised, formulated, negotiated, agreed and drafted in such a way that it optimally grows both Telkom’s customer base and revenue and achieve enhanced product offerings and optimal customer satisfaction. Responding to RFx and tenders as part of pre-sales support.<\/p>\n
Key Deliverables \/ Primary Functions<\/p>\n
\tManage and facilitate all customer contract requests.
\n\tDevelop and draft contract Schedules and Service Level Methodologies for use in customer specific solutions as well as standardized products and services.
\n\tMaintain Contract\/SLA related Standards, Policies and Procedures used within the BCX Group.
\n\tProvide high-level support to pre-sales teams in order to satisfy customer needs.\u00a0
\n\tNegotiate contracts in order to agree best possible deal, SLA, solution and pricing.\u00a0
\n\tBuild strategic relationships with all stakeholders (internal and external).
\n\tProvide high level contracting and SLA support to the BCX organisation.\u00a0
\n\tCreate Breach, Service Level and Service Credit risk awareness within the BCX organisation.
\n\tEngage with external and internal customers.
\n\tPerform\/facilitate ad-hoc Contract\/SLA training and sensitisation sessions.
\n\tPerform analyses\/ specialist studies to keep up to date with market requirements and new trends.
\n\tStandardise Contracts within the BCX Group.
\n\tRespond to RF\u201dX\u201d\/Tenders and unsolicited proposals.
\n\tUpload contracts into ECM system and maintain contract metadata.\u00a0
\n\tManage customer contract requests and provide contract management reporting.\u00a0<\/p>\n
Core Functional Skills & Knowledge<\/p>\n
\tContract Management
\n\tProfessionalism
\n\tTime & Priority Management
\n\tBusiness Negotiation
\n\tRelationship Building
\n\tPunctuality
\n\tContract Risk Management<\/p>\n
Core Behavioural Competencies<\/p>\n
\tDeveloping and implementing account plan or strategy
\n\tPeople \/ Team Leadership
\n\tDecision Making
\n\tMeeting customer expectations
\n\tCommunication and Impact
\n\tJob Match<\/p>\n
Minimum Qualifications<\/p>\n
\tNQF 6: 3 year Degree\/ Diploma\/ National Diploma in Paralegal \/ Commerce
\n\tOR NQF 4: Grade 12<\/p>\n
Additional Qualification preferred or advantage<\/p>\n
Experience<\/p>\n
\t5 years of experience. The experience must include relevant exposure to the ICT sector.<\/p>\n
or<\/p>\n
\tIf the highest qualification is grade 12, 7\u00a0years of experience. The experience must include relevant exposure to the ICT sector.<\/p>\n
Certifications<\/p>\n
\tNone<\/p>\n
Professional Memberships in Relevant Industry<\/p>\n
Level of Engagement & Span of Control<\/p>\n
\tInteract with similar levels, Executive Levels and various stakeholders within BCX and customers<\/p>\n
Special Requirements\/ Employment Condition<\/p>\n
\tValid Drivers license<\/p>\n
Workplace\/Physical Requirements<\/p>\n
\tNon-Billable
\n\tHybrid Remote Worker<\/p>\n
Apply via company website ( http:\/\/www.bcx.co.za ) or<\/p>\n
careers.bcx.co.za<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/careers.bcx.co.za","_company_name":"BCX","_company_website":"http:\/\/www.bcx.co.za","_company_tagline":"BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We ca... read moreter for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business. We pride ourselves on being Africa\u2019s premier end-to-end digital solutions partner, providing the world\u2019s most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South Africa\u2019s leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe. Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[54],"class_list":["post-19815","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time-remote-hybrid"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/19815","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=19815"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=19815"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=19815"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}