RESPONSIBILITIES:<\/p>\n
Technical support to dealers<\/p>\n
\tProvide timely and accurate technical assistance to dealers, including troubleshooting product issues, diagnosing faults, and guiding repairs.
\n\tAct as the first point of contact for escalated technical queries to ensure minimal downtime for customers.
\n\tSupport warranty claims by verifying product concerns and ensuring compliance with company policies.
\n\tMaintain strong relationships with dealers through regular follow-ups and proactive support.<\/p>\n
Spare parts marketing<\/p>\n
\tPromote genuine Jupidex spare parts through targeted awareness campaigns and dealer marketing support.
\n\tEngage farmer study groups and host customer clinics to reinforce correct product use, maintenance, and safety.
\n\tGuide dealers on inventory planning to ensure fast-moving and critical parts are always available.
\n\tCollaborate with the sales team to align parts promotions with overall product sales objectives.<\/p>\n
Training to Dealer and Jupidex personnel<\/p>\n
\tDesign and deliver structured training programs on product knowledge, technical servicing, and best operating practices.
\n\tFacilitate both theoretical and practical sessions to strengthen skills, confidence, and competence.
\n\tMeasure training effectiveness through assessments, feedback, and follow-up support.
\n\tContinuously update training content to reflect the latest technical developments and product innovations.<\/p>\n
Product demonstrations and farmers days<\/p>\n
\tRepresent Jupidex at farmer days, product demonstrations, and industry events.
\n\tPrepare machines and materials to effectively showcase product features and benefits.
\n\tEngage directly with farmers to address technical questions, gather feedback, and strengthen relationships.
\n\tCollaborate with the sales and marketing teams to maximize exposure and lead generation from events.<\/p>\n
Commissioning new machines.<\/p>\n
\tSupport dealers during commissioning to build their capacity & strengthen customer confidence.
\n\tAddress customer concerns promptly and complete accurate handover documentation.
\n\tOversee installation, setup, and testing to ensure machines perform optimally before handover.
\n\tProvide training to dealers and customers on correct operation, maintenance and safety.<\/p>\n
REQUIREMENTS:<\/p>\n
Qualification:<\/p>\n
\tMin: Post-Matric Certificate\/Diploma
\n\tIdeal: Degree in agriculture\/business\/marketing or a related field<\/p>\n
Experience:<\/p>\n
\tHigh level of product application knowledge: 3-5 years\u2019 experience<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Plennegy Group","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Founded in 1958, the Plennegy group\u2019s roots and purpose revolve around agriculture, with its core business being that of growing food and servicing those that grow food to feed and nourish the continent and beyond. Plennegy\u2019s established infrastructure and grouping of industry experts ensure ... read morethe quality and precision of its activities, products and services.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":["post-19823","job_listing","type-job_listing","status-expired","hentry","job_listing_region-kwazulu-natal","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/19823","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=19823"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=19823"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=19823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}