Job Description<\/p>\n
Mission\/ Core purpose of the Job: \u00a0(Short description)<\/p>\n
\tProvide visionary leadership and operational excellence for the planning, integration, optimization, and lifecycle management of MTN\u2019s next-generation transport networks, ensuring high performance, resilience, and alignment with business and digital transformation objectives.<\/p>\n
Responsibilities<\/p>\n
Context:\u00a0<\/p>\n
\t(Global influences, environmental \/ industry demands, organisational mission, etc.)
\n\tGlobal trends, technology changes, market changes and the MTN Network and Technology requirements.<\/p>\n
Key Performance Areas: Core, essential responsibilities \/ outputs of the position (KPA’s)<\/p>\n
Task Complexity:\u00a0<\/p>\n
Strategic input<\/p>\n
\tProvide input into the Network Operations strategy for the Transport Network Operations department
\n\tProvide input into the annual business plan
\n\tTranslate the Network Operations strategies into operational plans and activities to realise these strategies within the Transport Network Operations department
\n\tShape and execute the transport network strategy in alignment with MTN\u2019s digital transformation, 5G, and cloud-first vision.
\n\tDrive adoption of SD-WAN, 5G transport, IP\/MPLS, OTN, and edge computing to support evolving business and customer needs.
\n\tLead research and implementation of AI-driven network automation, orchestration, and security solutions.
\n\tEnsure network architecture is future-proof, scalable, and supports MTN\u2019s ambitions in IoT, enterprise, and digital services.<\/p>\n
Operational Excellence (Overall)<\/p>\n
\tManage and co-ordinate the integration and maintenance of the following technologies and systems: Microwave, Fibre and Converged Transport Network and future technologies, the TX network including its associated components such as cabling and fibre technologies, the IP Routed and Switched Network for MTN and the NMS Systems for MTN\u00a0
\n\tOverseas all configuration management and second line fault management for the transport network.
\n\tEnsure appropriate resources are in place to manage these areas and aspects of the transport network
\n\tEnsure appropriate resources are in place to integrate new transport network elements and carry out upgrades to existing
\n\tEnsure the transport network operations department provides expert input and feedback to support network design
\n\tApprove transport network designs which meet necessary operations and configuration criteria and drive commitment for the implementation and integration of network infrastructure according to these designs
\n\tEnsure comprehensive configuration tests and acceptance procedures are carried out to ensure full compatibility and maintain network performance during the integration of new and upgrades to existing transport network infrastructure
\n\tContribute to the development and implementation of the network spares management policy, support audits of the spares management database and support authorisation of requisitions for new spares
\n\tIdentify new opportunities for operational efficiency and eliminate processes or activities that are not adding value
\n\tGive guidance in Developing new initiatives for integration into all MTN Group Opco\u2019s within the context of this position\u00a0
\n\tMake sure to be consulted in the planning and design and implementation phase of the network roll-out and upgrades
\n\tTake accountability for transport network ops and services\u00a0
\n\tEnsure that design problems are communicated and provide input to design team
\n\tEnsure Transport Network Operations documentation of live network configurations is comprehensive, up to date, accurate and maintained effectively
\n\tOversee integration, operation, and optimization of SD-WAN, 5G, OTN, Ethernet, and converged transport networks.
\n\tChampion automation and use of AI\/ML for predictive maintenance, self-healing, and real-time network analytics.
\n\tEnsure robust disaster recovery, redundancy, and cybersecurity measures are in place.
\n\tDrive continuous improvement in network performance, availability, and customer experience.
\n\tVendor Management and ensuring SLAs are me<\/p>\n
Network Optimisation & Performance<\/p>\n
\tEnsure future proof Transmission network design to guarantee deliverables are met according to customer requirements both internal and external
\n\tEnsure resources and systems are in place for optimising the Transmission network to meet quality and performance targets
\n\tEnsure Internet Service Provider (ISP), Network Service Provider (NSP) and Wireless Application Service Provider (WASP) requirements are met and oversee technical planning initiatives\u00a0
\n\tEnsure the Transmission network consistently delivers on customer expectations
\n\tEnsure redundancy and disaster recovery policy\u00a0
\n\tProvide resources, systems and inter-departmental process to ensure Transmission network capacity meets business requirements
\n\tProvide appropriate Transmission network technology capability to achieve business needs
\n\tEnsure effective processes are to track and report on performance problems and performance improvements on division level\u00a0
\n\tEnsure investigation of performance issues and identification changes required \u00a0on division level
\n\tEnsure review of design and drive optimisation changes
\n\tCommunication and co-ordination
\n\tContinuously review and update best practice implementation for transport network operations
\n\tProvide guidance and input to the network operations centre to ensure efficient fault management, change management, and integration of new transport network elements
\n\tGuide and assist packet switch support environment
\n\tUse technical ability to advise and provide input when require
\n\tProject Management and Change Management
\n\tDevelop and drive the execution of agreed projects\u00a0<\/p>\n
Risk management<\/p>\n
\tLead cross-functional teams in delivering complex network transformation projects on time and within budget.
\n\tImplement agile methodologies and DevOps practices for rapid deployment and iteration of network services.
\n\tManage vendor relationships, contract negotiations, and ensure compliance with procurement and regulatory standards.
\n\tFinancial Management and Resource Management
\n\tManage budgeting and preparing of tenders\u00a0
\n\tDevelop and manage budgets for transport network operations, ensuring cost efficiency and value creation.
\n\tOptimize OPEX and CAPEX through automation, virtualization, and strategic sourcing.
\n\tOversee resource planning, upskilling, and workforce transformation to support digital operations.
\n\tPeople & Culture
\n\tManage the Team and their KPI\u2019s and ensure that all are delivering against the Department\u2019s objectives and KPI\u2019s
\n\tFoster a culture of innovation, collaboration, and continuous learning.
\n\tLead, mentor, and develop high-performing teams with expertise in cloud, automation, cybersecurity, and next-gen networking.
\n\tPromote diversity, equity, and inclusion within the team and across the organization.<\/p>\n
Stakeholder Engagement<\/p>\n
\tCollaborate with internal stakeholders (engineering, IT, digital, marketing, enterprise business) to deliver integrated solutions.
\n\tEngage with external partners, hyperscalers, and industry forums to stay ahead of technology trends and regulatory changes.
\n\tEnsure alignment with customer requirements, SLAs, and MTN\u2019s brand promise.
\n\tSupervisory \/ Leadership \/ Managerial Complexity: \u00a0Refers to the responsibilities for directing, guiding, motivating \u00a0and influencing others.
\n\tManage Operations to ensure completion taking into account financial constraints
\n\tDevelop career paths for all staff
\n\tMotivation of team members<\/p>\n
Leadership<\/p>\n
\tManagement of Staff
\n\tPerformance management of Team and Direct Reports<\/p>\n
Role Complexity: \u00a0<\/p>\n
\tThis role operates at a high level of strategic and technical complexity, requiring deep expertise in Transmission network architecture, optimisation, and performance management. The incumbent is responsible for ensuring the network is future-proof, scalable, and aligned with both internal and external customer expectations. The role demands cross-functional coordination, advanced planning capabilities, and the ability to translate business requirements into robust technical solutions.
\n\tLateral Dimensions: These indicate the areas where the individuals could contribute uniquely in addition to the indicated duties, as well as how they could be affected by others or circumstances not necessarily under their control.
\n\tCreativities (improvement\/innovation inherent) \u00a0Indicates the potential for improvement and \/ or innovation inherent in a position.
\n\tRecommendation to the IS division in terms of Transport technologies, Support and Integration of systems
\n\tInvolvement with the core GSM switching networks, i.t.o. movement toward the IP generation of networks for both Voice and Data
\n\tVulnerabilities (control span) Refers to the latent difficulties, or things that could potentially go wrong that affect a specific position.
\n\tSuch vulnerabilities may \/ may not be under the control of the incumbent. Direct implication or first level of impact.<\/p>\n
In-adequate planning<\/p>\n
\tSplit Networks across IS and NWG make it more difficult to ensure maximum performance and availability
\n\tInsufficient inputs from Marketing regarding business\/product requirements
\n\tLack of cooperation from other internal departments
\n\tUnexpected traffic growth
\n\tSkill level of the team constantly under threat (retention of staff)
\n\tBudgetary constraints \u2013 provide a balance between cost and opportunities of local market
\n\tDrastic changes in network requirements brought about by the dynamic nature of the mobile telecommunications industry
\n\tCollaboration: \u00a0Refers to formal and informal relationships
\n\tResponsibility towards: \u00a0who are they and what do they receive from the incumbent.
\n\tDirect reports: Manager: Transmission Operations and Manager: TNO Optimization
\n\tKey customers: All corporate GPRS, Data and 3G customers<\/p>\n
Key suppliers<\/p>\n
\tRelations, etc.: other divisions within the MTN Group, both local and international
\n\tDiscretionary Space: The degree to which individuals are allowed to exercise independent thought and judgment.
\n\tIndependent thought and Judgment: Relates to the decision-making constraints place upon a position or conversely, the degree of\u00a0freedom in decision-making.
\n\tMake decisions related to performance of the systems and networks maintained to ensure uptime and high performance.
\n\tMakes product purchase decisions
\n\tMakes staffing decisions<\/p>\n
Authorities:<\/p>\n
\tInputs and recommendations into support and maintenance agreements with OEM or VAR\u2019s (Original equipment Manufactures, Value added resellers)
\n\tAuthorises staff overtime and staff expenses and leave requirements
\n\tStaff recruitment within budgetary constraints<\/p>\n
Qualifications<\/p>\n
Minimum Requirements \u00a0– minimum necessary, and not the ideal \/ preferred should be included.<\/p>\n
Education:<\/p>\n
\tBachelor\u2019s degree in Electrical\/Electronic Engineering, Computer Science, or related field (Master\u2019s or MBA preferred).
\n\tCertifications in cloud networking (AWS, Azure, Google Cloud), SDN\/NFV, or cybersecurity are advantageous<\/p>\n
Experience:<\/p>\n
\t7+ years in telecom\/network operations, with at least 3 years in a senior leadership role.
\n\tProven track record in managing large-scale IP\/MPLS, 5G, SD-WAN, and cloud-based transport networks.
\n\tExperience with automation, AI\/ML in network operations, and digital transformation projects.
\n\tExposure to multi-vendor, multi-domain environments and global best practices.<\/p>\n
Competencies\u00a0<\/p>\n
Training:<\/p>\n
\tStrategic thinking and execution
\n\tAdvanced knowledge of modern transport technologies (5G, SD-WAN, OTN, IP\/MPLS, cloud networking)
\n\tStrong leadership, people management, and change management skills
\n\tFinancial acumen and business case development
\n\tExcellent communication, stakeholder management, and negotiation skills
\n\tAgile, DevOps, and digital mindset<\/p>\n
Tools & Working Conditions<\/p>\n
\tProficiency with AI-driven network management platforms, automation\/orchestration tools, and cloud-native environments.
\n\tFlexible work arrangements, digital collaboration tools, and readiness for remote\/hybrid operations.
\n\tOn-call rotation and availability for critical incident response.
\n\tGeneral working conditions\u00a0
\n\tAfter hours work essential
\n\twith flexible\/remote work options
\n\tKPA Quality Standards<\/p>\n
Key Performance Indicators (KPIs)<\/p>\n
\tNetwork availability, performance, and customer satisfaction
\n\tSuccessful delivery of network transformation projects
\n\tCost optimization and budget adherence
\n\tTeam engagement, upskilling, and retention
\n\tInnovation and adoption of new technologies<\/p>\n
Apply Before 10\/03\/2025<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.mtn.com ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"MTN","_company_website":"http:\/\/www.mtn.com","_company_tagline":"MTN Group Limited entered the telecommunications scene at the dawn of South Africa\u2019s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital servi... read moreces to markets across Africa and the Middle East. Through our extensive investment in advanced communication infrastructure over the past two decades, the talent and experience of our people, as well as the strength of our brand, we have grown to now have a presence in 24 countries, connecting over 231.0 million people. We offer an integrated suite of communications products and services, including traditional mobile voice and data, digital and mobile financial services as well as enterprise services. MTN continues to believe in the investment potential of emerging markets and thus deliver quality services that respond to our customers\u2019 present and future needs. Every initiative undertaken, every innovative stride made, every award-winning product developed, is aimed at making our clients\u2019 lives a whole lot brighter, as we lead the delivery of a \"bold, new Digital World\u201d. MTN Group Limited Innovation Centre 216 14th Avenue Fairlands","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-20085","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/20085","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=20085"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=20085"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=20085"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}