About the role:<\/p>\n
\tThe Process Analyst is responsible for compiling, structuring, and visually presenting a comprehensive playbook that captures our operational processes, workflows, and best practices in a clear and professional manner. The Process Analyst is also responsible for maintaining, updating, and evolving all processes as our business grows and processes change. This role requires both technical expertise in diagramming and the ability to translate complex processes into easy-to-understand visual guides and documentation. This role requires a detail-oriented and creative business analyst\/playbook developer with strong skills in Microsoft Visio (or similar) and process documentation.<\/p>\n
What will you bring:<\/p>\n
\tA Bachelor’s degree in Business Administration, Information Technology, Industrial Engineering or a related field.
\n\tProven experience creating process documentation, playbooks, or standard operating procedures (non-negotiable)
\n\tAdvanced proficiency in Microsoft Visio or similar (including templates, cross functional flowcharts, and advanced diagramming features).
\n\tStrong ability to simplify complex processes into clear visuals.
\n\tPrevious experience in operations, business analysis, or process improvement is an advantage.
\n\tExperience in a corporate environment, particularly in areas like manufacturing, supply chain, or service delivery, is beneficial.<\/p>\n
Additional demonstrable requirements:<\/p>\n
\tBackground in consulting, business process management, or project documentation.
\n\tExperience working with cross-functional teams.
\n\tFamiliarity with other visualization tools (PowerPoint, Lucidchart, Miro) is a plus.
\n\tExcellent written and verbal communication skills.
\n\tAttention to detail and a methodical approach to compiling structured content.
\n\tAbility to work independently and manage deadlines.<\/p>\n
What you will be doing:<\/p>\n
\tCollaborate with internal stakeholders to gather, validate and structure information for the playbook.
\n\tDevelop process flows, swimlanes and workflow diagrams using Microsoft Visio (or other applicable software).
\n\tDesign visually clear and user-friendly templates and layouts for the playbook.
\n\tEnsure consistency, accuracy and alignment with organisational standards.
\n\tCompile supporting documentation, checklists and frameworks into the playbook.
\n\tPresent drafts for review and incorporate feedback.
\n\tDeliver the final playbook in both editable (Visio or other) and user-friendly (PDF\/Word) formats.
\n\tConduct internal audits to ensure compliance with approved processes
\n\tAct as primary internal auditee for all internal and client audits.<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
cbreexcellerate.simplify.hr<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/cbreexcellerate.simplify.hr","_company_name":"CBRE Excellerate","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"CBRE Excellerate provide an integrated suite of high-quality real estate services across Africa and the Middle East, including facilities management, advisory & transaction services, project & development management, broking, valuations and property management (outside of South Africa) and will allo... read morew us to expand the self-delivery of integrated facilities management services to enterprise clients. Productivity, reliability, engagement, quality, brand\u2014the workplace contributes to business results, whether it\u2019s an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location. We support predominantly corporate clients who buy services on a contracted basis all across Europe, the Middle East and Africa \u2014even globally, depending on their portfolio.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-20089","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/20089","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=20089"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=20089"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=20089"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}