Job Description<\/p>\n
\tOur client, a leading telecoms service provider based in Roodepoort is on the hunt for dynamic, results-driven ICT Sales Account Managers with a persuasive edge and a passion for unlocking new business opportunities. If you\u2019re a natural deal-closer who thrives in a competitive space and knows how to build long-term client partnerships, this could be your next big move.
\n\tThis is an office-based role designed for self-starters who are energized by targets, excited by technology, and confident navigating the ever-evolving telecommunications landscape. You\u2019ll need to drive KPI achievement by effectively managing your own timelines, balancing autonomy with ambition in a performance-focused environment.
\n\tAs an ICT Sales Account Manager, you\u2019ll play a pivotal role in expanding the client base\u2014sourcing and securing new business while also growing and retaining existing accounts with a laser focus on a 90% contract retention rate. From cross-selling and upselling ICT solutions to providing tailored, timely support, your goal is clear: drive growth while delivering top-tier service that keeps clients coming back.<\/p>\n
Key responsibilities include:\u00a0
\nSales & Target Achievement<\/p>\n
\tConsistently meet or exceed sales targets and KPIs.
\n\tProactively engage in cold calling to acquire new clients.
\n\tMaximize client value through upselling and cross-selling.
\n\tMaintain regular contact with clients and focus on business development.<\/p>\n
Client Relationship Management<\/p>\n
\tBuild and maintain strong relationships with existing and new clients.
\n\tAnalyze customer accounts to uncover new opportunities.
\n\tEnsure consistent service and engagement across your client base.<\/p>\n
Query Resolution<\/p>\n
\tRespond to client queries promptly, providing feedback within 24 hours.
\n\tEnsure client issues are resolved effectively and professionally.<\/p>\n
Reporting & Insights<\/p>\n
\tDeliver weekly pipeline updates and daily sales reports.
\n\tSubmit accurate monthly base reports and maintain up-to-date opportunity records.
\n\tShare market insights, forecasts, and competitor intelligence.<\/p>\n
Process & Compliance<\/p>\n
\tFollow all internal policies and procedures.
\n\tCapture all client interactions accurately in relevant systems.<\/p>\n
We require:<\/p>\n
\tMatric\/Grade 12 is essential.
\n\tMinimum 3 years\u2019 experience in ICT Sales or Account Management with a proven track record.
\n\tSolid understanding of the telecommunications ICT industry and its product offerings.
\n\tExperience handling corporate clients, large accounts, and tenders.
\n\tProficiency in MS Office.
\n\tStrong communication, negotiation, and time management skills.
\n\tSelf-motivated, solution-oriented, and able to perform under pressure.<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
gbsholdings.simplify.hr<\/p>\n
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