Description<\/p>\n
\tOperations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead\/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
\n\tYou\u2019ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.<\/p>\n
Key job responsibilities<\/p>\n
\tMeasure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
\n\tSupport and train employees to deliver great service and supervise them in their daily tasks
\n\tSupport the Shift\/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
\n\tWork with other departments to find solutions to address common issues or support needs in areas of key performance
\n\tUse data analysis to identify ways to optimise safety, quality and productivity<\/p>\n
A day in the life<\/p>\n
\tAs an Operations Lead\/Supervisor, you\u2019ll be based in one of our operational sites. You\u2019ll support your Shift\/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.
\n\tYou\u2019ll escalate any issues you spot to your manager, but sometimes you\u2019ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you\u2019ll support your Shift\/Area Manager in planning shifts to make sure you have enough team members working during peak times.<\/p>\n
Basic Qualifications<\/p>\n
\t1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
\n\tExperience with Microsoft Office products and applications
\n\tExperience with Excel<\/p>\n
Preferred Qualifications<\/p>\n
\tBachelor’s degree in Business, Supply Chain, Engineering, or related field
\n\tExperience in transportation or logistics, or related field
\n\tFamiliarity with capacity planning concepts
\n\tExperience with business intelligence tools, strong analytical and data interpretation skills
\n\tBackground in peak season operations
\n\tExperience with process improvement methodologies<\/p>\n
Apply via company website ( http:\/\/www.amazon.com ) or<\/p>\n
.jobs<\/p>\n
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