Introduction:<\/p>\n
\tOur client located in Hatfield, Pretoria is seeking a detail-oriented and client-focused Placement Facilitator \/ Booking Clerk to join their Bookings Department.
\n\tThe successful candidate will play a pivotal role in coordinating and placing nursing professionals within healthcare institutions, ensuring a seamless process that benefits both clients and candidates.
\n\tThis position requires excellent organisational skills, effective communication, and the ability to manage high-volume telephonic and WhatsApp communications in a fast-paced environment.<\/p>\n
Job Purpose:<\/p>\n
\tTo facilitate the effective placement of nursing professionals into suitable positions by managing booking logistics, maintaining strong client and candidate relationships, and ensuring efficient communication between all stakeholders.<\/p>\n
REQUIREMENTS
\nMinimum education (essential):<\/p>\n
\tDiploma in Office Management or Communication\u00a0<\/p>\n
Minimum education (desirable):<\/p>\n
\tDiploma or Certificate in Nursing
\n\tQualification in a Medical or Physiology field<\/p>\n
Minimum applicable experience (years):<\/p>\n
\tAt least 3 years in a medical receptionist, office administration, or related role\u00a0<\/p>\n
Required nature of experience:<\/p>\n
\tMedical Reception and Administration
\n\tClient Engagement and Liaison
\n\tCall Centre \/ High-volume telephonic environment<\/p>\n
Skills and Knowledge (essential):<\/p>\n
\tProficiency in Microsoft Office Suite
\n\tIntermediate Excel skills<\/p>\n
Skills and Knowledge (desirable):<\/p>\n
\tKnowledge of call centre procedures
\n\tConflict handling and resolution<\/p>\n
Other:<\/p>\n
\tProficiency in English and Afrikaans (verbal and written)
\n\tOwn reliable transport and valid driver\u2019s licence
\n\tFlexibility to work extended hours, including weekends on a rotational basis<\/p>\n
KEY PERFORMANCE AREAS
\nBooking Management<\/p>\n
\tManage and acknowledge employee applications, ensuring compliance with medical institutions\u2019 requirements
\n\tCapture and maintain accurate employee details on WhatsApp groups
\n\tNotify Senior Bookings Facilitator of new hires and arrange orientation
\n\tManage WhatsApp communications and allocate placement requests
\n\tCollate and confirm all placements with Unit Managers
\n\tHandle placement queries via the landline and redirect as necessary
\n\tAssist with provision of SANC documentation, certifications, or other compliance documents
\n\tManage and update leave rosters<\/p>\n
Client Liaison<\/p>\n
\tMonitor client satisfaction through telephonic follow-ups
\n\tResolve placement-related queries effectively
\n\tFacilitate clear communication between hospitals, placement teams, payroll, and management
\n\tSupport long-term client and candidate relationships through professional, responsive service<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
webapp.placementpartner.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/webapp.placementpartner.com","_company_name":"CLS Human Capital Specialists","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Founded in 1996, we at CLS Human Capital Specialists offer a comprehensive range of solutions integral to Human Resources and Organisational Development. We partner with small and medium businesses, and render specialised services developed to adapt to any company\u2019s unique needs. We offer or... read moreganisational development, HR consultancy services based on our clients unique needs and recruitment and selection services. Let us assist and guide you through the recruitment process, from application to an offer of employment.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-20342","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/20342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=20342"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=20342"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=20342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}