Job Description<\/p>\n
\tDis-Chem Pharmacies has a position available for an\u00a0Accounts Receivable Supervisor our Head Office Midrand. To oversee and manage the Accounts Receivable (Trade Debtors) function, ensuring accurate, timely, and compliant debtor processes.
\n\tThis includes supervising and mentoring a team, maintaining strong customer and vendor relationships, driving efficient collections, supporting audit and compliance activities, and contributing to process improvements that enhance accuracy, efficiency, and service delivery.<\/p>\n
Minimum Requirements\u2026<\/p>\n
Essential:<\/p>\n
\tMatric or equivalent Senior Certificate.
\n\tMinimum of 3 years within the Debtors department.<\/p>\n
Advantageous:\u00a0<\/p>\n
\tRelevant Finance Qualification or studying towards a Post Graduate Qualification.<\/p>\n
Job Specification\u2026<\/p>\n
Customer Service & Relationship Management:<\/p>\n
\tBuild and maintain strong relationships with stores, vendors, and customers to ensure effective account management.
\n\tAct as primary liaison between debtors and vendors, ensuring clear and timely communication on accounts-related matters.
\n\tProvide professional, efficient, and customer-focused service to all stakeholders, resolving queries directly or escalating appropriately.<\/p>\n
Credit and Collections Management:<\/p>\n
\tReview and monitor outstanding accounts, ensuring timely follow-up in line with company collection policies.
\n\tInvestigate credits, payment discrepancies, and unusual trends, resolving issues in compliance with standard operating procedures.
\n\tUtilize Trade Debtors Age Analysis to develop and maintain a proactive collections strategy.
\n\tNegotiate and monitor payment arrangements with defaulting clients.
\n\tParticipate in system and process improvement initiatives to optimize billing and collection accuracy.<\/p>\n
Record Keeping and Compliance:<\/p>\n
\tEnsure all incoming emails and phone calls are managed promptly and professionally on a daily basis, addressing issues directly or escalating to the Trade Debtors Manager where discrepancies arise.
\n\tCoordinate updates across shared folders, trackers, and team groups to ensure all debtor-related information is current and accessible.
\n\tMaintain accurate records of deduction lists (e.g., 160414) submitted to Creditors, tracking progress and ensuring 100% resolution through frequent follow-ups in line with service levels and prescribed deduction processes.
\n\tMaintain databases of reconciliations, advertising allowances, rebates, and income line monitoring, ensuring completeness, accuracy, and timely reporting.
\n\tProvide proactive support for both internal and external audit requests to ensure swift and accurate responses.
\n\tEnsure checklists are kept up to date, signed off, and aligned with standard operating procedures.<\/p>\n
Accounts Administration and Reporting:<\/p>\n
\tManage month-end closing tasks including reconciliations, accruals, and preparation of debtor reports.
\n\tOversee advertising-related processes including monthly promotional data, vendor confirmations, queries, and billings.
\n\tSupport the billing administrator and category teams with consolidated billing listings (Sallies), ensuring accurate and timely promotional billings.
\n\tMonitor the accurate accruals of monthly promotional income, including reversals processed on the first day of each month.
\n\tMonitor sales and billing data accuracy through BI and Qlikview, ensuring consistency with promotions and agreements.
\n\tValidate promotion loading and POS sales data via Qlikview and BI, ensuring consistency with booking forms and pricing loaded by promotion teams. Provide variance reports to the Trade Debtors Manager.
\n\tProvide variance and movement analysis on income lines to management.
\n\tSupport the accurate and timely billing of growth rebates applicable to categories.
\n\tAdminister incentive programs (e.g., SH15 \u2013 Health), including rebating back to stores.
\n\tEnsure rebates requiring store-level splits are allocated with accuracy and timeliness.
\n\tManage KDB2 (SH17) FMCG billings, including P&G (bi-annual), Duracell (monthly), and Unilever ITR billings.
\n\tAdminister and reconcile ad hoc monthly income billings such as loyalty programs, reward schemes, royalty fees, and other extra billings.
\n\tProcess intercompany billings for Oncology and CJ Distribution divisions.
\n\tRaise accruals in line with income streams and approved checklists, ensuring all submissions are signed off.
\n\tMonitor and maintain debtor shared drives and departmental email inboxes to ensure accuracy, completeness, and accessibility of information.
\n\tProvide feedback and recommendations to the Trade Debtors Manager on provisions and bad debt write-offs.
\n\tOversee promotional, rebate, incentive, and intercompany billings in line with contracts and instructions.
\n\tProvide proactive support for both internal and external audit requests to ensure swift and accurate responses.
\n\tSupport onboarding of new vendors and administration of contracts.
\n\tLog and manage HEAT calls when required, ensuring resolution and compliance with internal processes.
\n\tStand in for staff members during leave periods, assisting with accounts opening, receipts, invoicing, credit notes, and queries as needed.
\n\tProvide continuity and knowledge transfer through backup system implementation, training, and team support.
\n\tAct as the Trade Debtors Manager\u2019s delegate when required, ensuring leadership and operational continuity.<\/p>\n
Team Leadership Support:<\/p>\n
\tSupervise and mentor the Trade Debtors team (analyst, billing, and collection administrators), ensuring workload is balanced and productivity targets are achieved.
\n\tProvide coaching, feedback, and development opportunities to foster a high-performance, accountable, and collaborative culture.
\n\tSupport the Trade Debtors Manager in fostering a culture of accountability, teamwork, ownership, and integrity.
\n\tEnsure the team understands daily, weekly, and monthly objectives, KPIs, and role expectations.
\n\tConduct regular one-on-one meetings, performance reviews, and progress reporting to the Trade Debtors Manager.
\n\tPromote a learning environment through continuous improvement initiatives, encouraging proactive problem-solving and professional growth within the team.
\n\tProvide direct line management of the Business Analyst, Accounts Receivable Billing Administrators, and Collection Administrators.
\n\tTrack and monitor team productivity and performance against defined KPIs, implementing corrective actions where necessary.
\n\tPromote continuous improvement, professional growth, and alignment of personal and professional goals.
\n\tEnsure compliance with company policies, People and Culture procedures, and performance management protocols.
\n\tAssist team members with general queries, following established escalation protocols, and resolve concerns in a professional and constructive manner.
\n\tSupport cross-functional collaboration with Creditors, Marketing, and Category teams.
\n\tConduct daily monitoring of activity reports (e.g., Activ-trak) and provide feedback to the Trade Debtors Manager.
\n\tUphold strict confidentiality when handling sensitive company and financial information.
\n\tSupport both internal and external audit processes by providing timely, accurate, and comprehensive documentation.<\/p>\n
Competencies<\/p>\n
Essential:<\/p>\n
\tApply in-depth understanding of accounts receivable processes, compliance requirements, and financial systems while remaining proactive in staying updated with best practices.
\n\tDemonstrate analytical thinking and sound judgment when interpreting financial data, solving problems, and making decisions under pressure.
\n\tAct with a strong commercial mindset, recognising the financial impact of debtor management on overall business performance and long-term growth.
\n\tCommunicate clearly and confidently in both written and verbal form, tailoring messages to diverse audiences while ensuring accuracy and professionalism.
\n\tBuild a positive, respectful relationship with team members, colleagues, vendors, and customers, fostering trust and collaboration.
\n\tApproach all tasks with attention to detail, accuracy, and consistency, while encouraging a culture of excellence and accountability within the team.
\n\tManages time effectively, adapt to changing priorities, and demonstrates resilience and composure in demanding situations.
\n\tInspire, mentor, and motivate team members by modelling integrity, accountability, and a proactive approach to continuous improvement.
\n\tEffectively oversee workload distribution, monitors performance against KPIs, and ensures team alignment with organisational goals and policies.
\n\tLeverages financial systems (e.g., SAP, Qlikview, BI tools) and reporting mechanisms efficiently to drive accurate billing, reconciliation, and reporting processes.<\/p>\n
Special conditions of employment:<\/p>\n
\tSouth African citizen.
\n\tMIE, clear criminal and credit.
\n\tDriver\u2019s license and own reliable transport.
\n\tOccasional traveling.<\/p>\n
Remuneration and benefits:<\/p>\n
\tMarket related salary
\n\tMedical aid
\n\tProvident fund
\n\tStaff account<\/p>\n
Closing Date\u00a017 October 2025<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/dischem.pnet.co.za ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Dis-Chem Pharmacies","_company_website":"http:\/\/dischem.pnet.co.za","_company_tagline":"Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharma... read morecy chain by Professional Management Review, and has also been voted as Best Pharmacy, Best Medical Supply Store and Best Health Store in both The Star Your Choice and Pretoria News Readers Survey, as well as in the Leisure Options Readers Choice Awards. What makes this so special is that the readers voted for their favourite businesses or establishments, so we thank all our customers who voted for us. 23 Stag Road Midrand Johannesburg, Gauteng 1685 South Africa","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-20393","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/20393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=20393"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=20393"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=20393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}