Job Overview<\/p>\n
\tThe Citi Public Affairs Officer (PAO) is the guardian of Citi\u2019s reputation in the marketplace, covering all businesses for Citi in the East and South African region, based in South Africa. These countries include Tanzania, Uganda, Zambia and South Africa.
\n\tThe PAO will be responsible for coordinating and driving Citi\u2019s ESPA\u2019s efforts across the region. The PAO supports the country CCOs in preserving and enhancing the bank’s image in the marketplace and provides the businesses with strategic and focused communications counsel in support of their growth objectives. The functional areas typically covered by the PAO include media relations; internal communications; community affairs including charitable grants, NGO relationship management and employee volunteering; branding; advertising and coordination of events and sponsorships.
\n\tAs a member of the country coordinating committee, the PAO acts as counselor to each of the business heads, supporting them to execute their duties in such a way as to maintain and strengthen the bank\u2019s reputation amongst:
\n\tEmployees.
\n\tCustomers.
\n\tMedia.
\n\tOpinion formers\/Influencers.
\n\tGovernment and regulators (although a separate function addresses direct relations with regulators).
\n\tThis will involve a familiarity with banking practices, products and policies; a solid record of successful communications campaigns; excellent written and oral communications skills; media management and crisis communications experience; capacity to work with people at all levels of seniority; interest in and enthusiasm to be part of a large, multinational corporation based in South Africa with all its commensurate opportunities and challenges.
\n\tWith oversight of all communication activities in the countries, the PAO is charged with ensuring that they remain consistent, coordinated and effective in conveying the group\u2019s key messages. They must also liaise with the regional PAO and their colleagues in other markets so that this consistency is maintained as audiences increasingly receive messages from multiple channels across borders.<\/p>\n
Qualifications:<\/p>\n
\t10 + years of relevant experience, must have experience managing multiple country stakeholders<\/p>\n
Education:<\/p>\n
\tBachelor\u2019s\/University degree, Master\u2019s degree preferred<\/p>\n
The Public Affairs Officer:<\/p>\n
\tProvides public affairs counsel and support to all core businesses in the country and to Citi Country Officers across East and South Africa \u2013 developing public affairs plans that reflect the business\/franchise goals.
\n\tDevelop an integrated media strategy that supports the region and is aligned with ESPA\u2019s goals including building relationships with key target media.
\n\tDevelop an integrated internal communications and employee engagement strategy and social media strategy that supports the region and is aligned with ESPA\u2019s goals
\n\tDevelops and executes community relations programs in line with the priorities established by the Citi Foundation.
\n\tDevelops and executes crisis management plans as required
\n\tTracks positioning of competitors and issues\/market developments likely to impact the company or industry \u2013 preparing action plans\/responses as appropriate.
\n\tManages special events \u2013 conferences\/seminars corporate sponsorships etc.<\/p>\n
Apply via company website ( http:\/\/www.citi.org.za\/ ) or<\/p>\n
jobs.citi.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/jobs.citi.com","_company_name":"Citi","_company_website":"http:\/\/www.citi.org.za\/","_company_tagline":"Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial services and products. We strive to create the best outcomes for our clients and customers with financial ingenuity that leads to solutions that are simple, creative and responsible... read more. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities. We protect people's savings and help them make the purchases - from everyday transactions to buying a home - that improve the quality of their lives. We advise people on how to invest for future needs, such as their children's education and their own retirement, and help them buy securities such as stocks and bonds. We work with companies to optimize their daily operations, whether they need working capital, to make payroll or export their goods overseas. By lending to companies large and small, we help them grow, creating jobs and real economic value at home and in communities around the world. We provide financing and support to governments at all levels, so they can build sustainable infrastructure, such as housing, transportation, schools and other vital public works.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-20805","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/20805","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=20805"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=20805"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=20805"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}