Main Purpose of the Job<\/p>\n
\tTo Supervise the RMA team. Investigate Product failures: Identify, Isolate and resolve product issues reported through the RMA processes. Visit sites where issues are prominent and repetitive and provide detailed reports. Communicate and report on technical issues identified.<\/p>\n
Education, experience and competencies<\/p>\n
\tMatric and National Diploma Electronics Engineering or equivalent
\n\tBachelors’ degree Electronics Engineering or equivalent (Advantage)
\n\tMinimum 2\u20133 years\u2019 experience in a technical, testing, or repair environment within an electronics manufacturing or service industry.
\n\tExperience using diagnostic instruments, oscilloscopes, multimeters, and test benches
\n\tKnowledge of ISO9001; FMEA Documentation; document editing, RMA data analysis and interpretation.
\n\tKnowledge of soldering, PCB rework, and component-level troubleshooting is advantageous.<\/p>\n
Responsibilities<\/p>\n
RMA Management and Analysis<\/p>\n
\tReceive, log, and track all returned units through the RMA system.
\n\tReview reports submitted by RMA Technicians to ensure accuracy and completeness.
\n\tAnalyse RMA data to identify recurring issues, trends, and common faults per machine type.
\n\tLiaise with the Repairs Department to obtain sample failures for further analysis and fault finding.
\n\tIdentify, isolate, and resolve technical issues identified through RMA investigations.
\n\tRecommend corrective and preventive actions to reduce repeat failures.<\/p>\n
Technical Evaluation and Reporting<\/p>\n
\tPerform diagnostic testing and product evaluation to determine root causes of failure.
\n\tConduct product testing in collaboration with Technologists and Product Specialists.
\n\tPrepare detailed technical reports providing feedback per product and per machine type, based on RMA findings.
\n\tPresent summarized reports and insights for MANCO meetings.
\n\tUpdate and maintain control documents and procedures on an annual basis.<\/p>\n
Collaboration and Continuous Improvement<\/p>\n
\tLiaise with Product Specialists and Engineering teams to implement design or process improvements.
\n\tCoordinate and participate in site visits and reference audits with Product Specialists to address issues identified through RMA reports.
\n\tProvide feedback and recommendations to enhance manufacturing quality, testing standards, and product performance.
\n\tSupport continuous improvement initiatives to optimize reliability, reduce return rates, and improve customer satisfaction.<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
ics.simplify.hr<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/ics.simplify.hr","_company_name":"Booyco Electronics","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"As a company with a rich history since 2006, Booyco Electronics continues to lead with innovation and commitment to our invaluable customers and employees. Be part of a team that takes pride in manufacturing, installing and maintaining comprehensive safety solutions across Southern Africa.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-20815","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/20815","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=20815"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=20815"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=20815"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}