{"id":20947,"date":"2025-10-07T16:00:17","date_gmt":"2025-10-07T16:00:17","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/provisioning-engineer-service-analyst\/"},"modified":"2026-01-08T00:24:15","modified_gmt":"2026-01-08T00:24:15","slug":"provisioning-engineer-service-analyst","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=20947","title":{"rendered":"Provisioning Engineer \n\n\n            \n\n            \n            Service Analyst"},"content":{"rendered":"<p>ROLE PURPOSE<\/p>\n<p>\tDesign and implement network solutions (VPNs, Hosting, SDWAN, Security and VOIP).<br \/>\n\tAct as an escalation point to resolve complex provisioning solutions. Problem diagnosis and a clear understanding of the client\u2019s needs and networks. To provide high quality project-based implementation of technical solutions to all the Business Corporate clients for converged networks. Design solutions to meet complex customer network requirements.<\/p>\n<p>ROLE REQUIREMENT<\/p>\n<p>\tConfigurations of CE devices \u2013 Routers, SD WAN Appliances, Firewalls, etc.<br \/>\n\tAssurance of services after they have been implemented in order to hand them over to the support Team.<br \/>\n\tVisit customer sites to fix the problems if necessary.<br \/>\n\tInvestigate and identify the source of problems<br \/>\n\tFollow-up with internal business units, suppliers or vendors during problem fixing.<br \/>\n\tInvolve quality assurance(QA), quality control (QC) and service level management (SLM).<br \/>\n\tSet up VPNs on Provider Edge and Customer Edge devices.<br \/>\n\tImplement and Assurance of different Access Services.<br \/>\n\tServe as the technical lead\/expert within an order fulfillment team<br \/>\n\tServe as a concept designer and expert within an order fulfillment team<br \/>\n\tGather and define network and technical level specifications, design and implement within the provided network infrastructure.<br \/>\n\tDirect and control the implementation of data communication networks.<br \/>\n\tAct as an escalation point to resolve device and service problems.<br \/>\n\tAct as an escalation point to resolve network problems.<br \/>\n\tAct as an escalation point to resolve concept\/solution\/business problems.<br \/>\n\tHave knowledge and understanding of the following:<br \/>\n\tDesign and Implementation of VPN, Security and Hosting solutions.<br \/>\n\tRouter and Switch Configuration \u2013 primarily (but not exclusively) focused on Cisco equipment.<br \/>\n\tUnderstanding of L2 and L3 technologies and protocols.<br \/>\n\tUnderstanding of Class and Quality of Service.<br \/>\n\tRouting and Switching, SDWAN, Hosting and Security.<br \/>\n\tHave knowledge and understanding of all technical aspects of L2 and L3 data communication networks and network elements.<br \/>\n\tHave a working knowledge and ability to troubleshoot within the disciplines of Routing and Switching, Hosting Services, Security Services or Voice Services.<br \/>\n\tInterpret and solve novel problems experienced on L2 or L3 data communication networks.<br \/>\n\tCommunicate and liaise with people in other teams tasked with the fulfillment of customer technical and service orders.<br \/>\n\tConform to the protocols specified for the delivery of work.<br \/>\n\tInteract fluently and successfully with customers and all other parties involved in the delivery of solutions.<\/p>\n<p>PROFESSIONAL COMPETENCIES<\/p>\n<p>\tStrong analytical and troubleshooting skills.<br \/>\n\tAbility to diagnose and resolve complex technical issues.<br \/>\n\tMeticulous in executing provisioning tasks and documenting processes.<br \/>\n\tAbility to analyse system and network performance data to optimize provisioning.<br \/>\n\tAbility to explain technical concepts to non-technical stakeholders.<\/p>\n<p>QUALIFICATIONS &amp; EXPERIENCE<\/p>\n<p>\tA valid CCNP Cisco certification, Security certifications and Cloud Applications certifications.<br \/>\n\t3 &#8211; 6 years relevant Provisioning experience with MPLS Networks, SD WAN Technologies (Meraki, Velocloud, Viptela), Cloud Application (AWS, Azure, VMware), Security Technologies (Fortinet, CheckPoint, Zscaler, Cloudflare).<br \/>\n\tExperience in the application of data communication technology to the solve customers\u2019 business problems &#8211; L3<br \/>\n\tKnowledge of ISP Technologies, Broadband and Access solutions &#8211; L2 \/ L3<br \/>\n\tKnowledge Security, VoIP or Hosting technology as a primary or secondary skill \u2013 L2 \/ L3.<br \/>\n\tUnderstanding of IP\/GSM\/Telecommunications\/ICT Industry standards and methods &#8211; L1 to L3.<br \/>\n\tSD-WAN experience would be an advantage<br \/>\n\tProgramming skills (Python, SQL, Data Modeling languages, APIs, etc.) would be an advantage<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website ( N \/ A ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Nexio","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"At Nexio, we enable our clients to modernise their environments and adopt new technologies. We help them to solve their legacy problems and pave the way for their future digital success.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-20947","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/20947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=20947"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=20947"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=20947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}