What you’ll be doing:<\/p>\n
\tAs an OTC Specialist, you\u2019ll play a key role in managing credit risk and improving cash flow across our markets. You\u2019ll work within global and local credit policies to ensure accurate and timely processing of transactions, reconciliations, and collections. You\u2019ll support both internal teams and external vendors, helping to resolve queries, maintain data integrity, and improve the customer experience. Your attention to detail and problem-solving skills will help drive operational excellence and reduce bad debt exposure.<\/p>\n
Key responsibilities:<\/p>\n
\tManaging credit exposure and applying risk policies to minimize bad debt.
\n\tProcessing daily cash applications and reconciling bank transactions.
\n\tHandling payment corrections and vendor reconciliations within SLA timelines.
\n\tSupporting debt collection processes and maintaining accurate customer data.
\n\tCollaborating with call centre teams and managing data storage for debtor accounts.
\n\tLiaising with DCA vendors and ensuring compliance with internal controls.
\n\tReporting on accounts receivable and supporting OTC-related tasks as needed.<\/p>\n
What we’re looking for:<\/p>\n
\tStrong understanding of OTC systems and processes, including cash application and collections.
\n\tExcellent attention to detail, numeracy, and reconciliation skills.
\n\tAbility to work independently and under pressure in a deadline-driven environment.
\n\tGood interpersonal and negotiation skills, with fluency in English.
\n\tExperience in customer service, data protection, and credit management.
\n\tProficiency in MS Office, especially Excel, and a proactive approach to problem-solving.<\/p>\n
Apply via company website ( ) or<\/p>\n
.wd5.myworkdayjobs.com<\/p>\n
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