Position Purpose<\/p>\n
\tThe provision of support services relating to operational applications, not limited to the terminal operating system (TOS).
\n\tSupport may be provided both to users of the systems and to service delivery functions such as computer operations and help desk.
\n\tSupport typically takes the form of investigating and resolving problems and\u00a0 providing information about the systems and equipment. It includes the monitorin of their performances.<\/p>\n
Position Outputs<\/p>\n
\tApplication Development Participate in the full development life cycle of business software including analysis, design, development, unit\/load testing, deployment and maintenance of software system and implementation of business software for the enterprise, ensuring technical integrity and alignment with coding standards and principles. Provide 1st\/2nd line support to TPT terminals utilizing the Terminal Operating (TOS) system for Bulk, Break-Bulk, Automotive and Containers commodities. Provide EDI support and general TOS support to TPT\u2019s external clients such as Shipping lines, Clearing and Forwarding Agents, Original Equipment Manufacturer, etc. Training TOS users on existing and new GCOS functionalities. Monitoring all incoming HELPDESK calls to ensure that all issues are addressed. Interpret user requirements to define software solutions.
\n\tPro-actively research technologies, developments, tool improvements and its processes as well as deployments to ensure increased productivity. Analysis of current applications; provide gap analysis and recommends a way forward on the to be nature of such applications. Design, develop and test the GCOS software application and all other integrating applications. Design and code new software functionality using code that is readable, maintainable, and re-usable. Contribute to user acceptance testing (UAT) and training material. Once the solution has been successfully tested, deliver the code into the applicable production environment.
\n\tProvide stakeholders with regular feedback on the technical design and timelines for solution. Help diagnose root causes of systems issues using problem-solving skills. Display and encourage an appreciation of teamwork and inclusivity. Apply accurate Programming, System Verification and Capacity Testing. Monitor performance of solutions and make recommendations to improve the performance and functionality of the solution. Log issues found in existing systems as internal change controls and ensure successful resolution of issues.
\n\tBusiness Intelligence and data analysis Responsible for gathering, analysing, and understanding business users\u2019 data and analytics requirements and translating these requirements into analytics best practice technical solutions that meet the relevant business objectives. Extract data from various sources for the purposes of data profiling to create the technical BI requirements. Translate raw data into actionable recommendations and strategic insights that contribute to the overall success of the organization. Create and maintain data visualizations, reports, and dashboards to communicate complex data findings effectively.
\n\tCollaborate with departments to provide actionable insights, monitor KPIs, and drive data-informed decision-making. Delivering interactive presentations and generating reports for efficient data dissemination to a diverse audience. User Interface and user experience design . Apply user-centred design principles to enhance usability, accessibility, and overall user satisfaction. Perform user research and craft personas, user stories, and user flows. Develop wireframes, mock-ups, and high-fidelity prototypes to convey design concepts and solutions effectively.
\n\tConduct usability audits to pinpoint areas for improvement. Provide first line and second line support for inhouse and third-party applications. To identify any product problems and possible new features for future developments. To be able to report and document any Bugs and\/or Bug fixes experienced on software\/hardware products. To provide software training on all products if required to do so daily. To assist in the implementation of Support Tools\/Processes and the management thereof. Project documentation and administration Project administration of business intelligence, applications development and user interfaces and user experience related projects. Ensure that all applications related documentations are filed correctly and available when needed.<\/p>\n
Qualifications and Experience<\/p>\n
\tDriver\u2019s license code 08 Travel as required and approved. Degree in Computer Science, Information Technology, or relevant IT Qualification (NQF 7) 3 -5 years proven experience in applications development, business intelligence, Applications Support, User Interface \/ User experience. Number of years with lower-level certificates\/qualification Relevant NQF 5 (120 credits) Min 8 years experience relevant applications development, business intelligence, Applications Support, User Interface \/ User experience. Advantageous Visual Studio ASP.Net \/ MVC \/ IIS \/ VB.net \/ C# Microsoft SQL \/ JAVA Oracle Certification and\/or APEX Certification. Basic HTML\/CSS.<\/p>\n
Competencies<\/p>\n
\tSoftware Development Life Cycle Familiarity with application systems information management practices. Application systems maintenance and support Successfully developed and implemented new systems or system improvements Gained experience working with customers to develop solutions to complex business problems \u2022Compiling the System Change Request document before changes get deployed to the Production environment. Updating the Technical Specification document. Application systems training Application systems analyses Project management<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.transnetfreightrail-tfr.net ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Transnet","_company_website":"http:\/\/www.transnetfreightrail-tfr.net","_company_tagline":"Transnet freight rail is the largest division of Transnet Limited, a public company with South African government as its sole shareholder. It is a world class heavy haul freight rail company that specialises in the transportation of freight. Transnet freight rail has approximately 38 000 employee... read mores, who are spread throughout the country. Transnet Limited, operating and controlling South Africa\u2019s major transport infrastructure, is also responsible for ensuring that the country\u2019s transport industries operate according to world-class standards. Transnet forms an integral part of the Southern African economy. Transnet Freight Rail's core business lies in freight logistics solutions designed for customers in industry based business segments, mining, heavy and light manufacturing. The company maintains an extensive rail network across South Africa that connects with other rail networks in the sub-Saharan region, with its rail infrastructure representing about 80% of Africa's total. \"The company is proud of its reputation for technological leadership beyond Africa as well as with-in Africa, where it is active in some 17 countries\" The company is proud of its reputation for technological leadership beyond Africa as well as with-in Africa, where it is active in some 17 countries. Transnet freight rail has positioned itself to become a profitable and sustainable freight railway business, assisting in driving the competitiveness of the South African economy. Transnet freight rail is proudly placed to dramatically alter the South African rail industry. This enables us to play a positive and active role in the transformation of our society. We do so against the backdrop of sound business principles, a regulatory framework and the challenges of meeting the expectations of our customers. 15 Girton Road. Parktown Johannesburg , Gauteng 2193 South Africa","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":["post-21196","job_listing","type-job_listing","status-expired","hentry","job_listing_region-kwazulu-natal","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/21196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=21196"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=21196"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=21196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}