This position will report to the Head of Reserve for Southern Africa. The Private Client Manager will actively plan and implement commercial strategies to capture new opportunities by targeting (U)HNWI and HNWI for Southern Africa market through building key relationships and extending personalized services and experiences. The Private Client Manager will serve high-net-worth individuals focused on rare, aged whiskies and bespoke experiences. The role requires the candidate to be able to represent the brands to consumers through Ambassadorial duties, event hosting and personal introduction so a reasonably sufficient level of spirits knowledge is expected as well as a solid and adequate commercial aptitude.<\/p>\n
Role Responsibilities:\u00a0<\/p>\n
\tDevelop a Private Client strategy\/plan and ambition including market segmentation & acquisition and retention plan
\n\tDevelops and puts in place an optimized RTC model to best serve Private Clients needs
\n\tManage the end to end supply process with Diageo Supply chain teams to ensure on-time arrival and launch of chosen SKUs.
\n\tDevelops and maintains an offering \/ portfolio of rare products and exclusive experiences to offer client base
\n\tEngage and develop strong relationships with a select group of HNWIs, Targets acquisitions of HWNI\u2019s\/UHNW\u2019s through strategic partnerships (e.g. with investment banks)
\n\tOrganize and host exclusive events and tastings to engage HNWI clients and showcase our luxury brands and experiences.
\n\tQualifies client leads, conducts discovery meetings to understand objectives and needs & designs custom proposals and manages onboarding
\n\tAchieves KPI\u2019s on Diageo Private portfolio\u2019s sales target value and operating profit, as well as manages efficient deployment of A&P budget
\n\tMaintains and grows client relationships and provides 24\/7 white glove service<\/p>\n
Experience \/ skills required:\u00a0<\/p>\n
\tThe ideal candidate will have 5+ years of experience working with luxury brands in the spirits\/wine, luxury hospitality or food & beverage industries. The candidate MUST have worked with High-Net-Worth clients, across luxury sales or experiential marketing.
\n\tAt least 5 years\u2019 experience in Luxury goods sales and client relationship management
\n\tHaving personal network of (U)HNWI contacts will be a significant advantage
\n\tPossess Luxury Selling skillset and mindset
\n\tStrong business acumen and also ability to close sales through strong relationships
\n\tGood understanding of luxury industry or private banking industry
\n\tAt ease with public speaking and presentation
\n\tAdaptable with high emotional intelligence
\n\tSelf-starter and results-oriented
\n\tGood networking, influencing and communication skills
\n\tFluent in English with proficiency of other language(s) will be an advantage<\/p>\n
Apply via company website ( ) or<\/p>\n
diageo.wd3.myworkdayjobs.com<\/p>\n
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