Primary Purpose of the Job<\/p>\n
\tThe primary objective of the Infrastructure Administrator is the effective monitoring, management, and administration of the infrastructure within the environment while adhering to the incident resolution, request fulfilment, and change management processes.
\n\tThis encompasses the Data Centre environment, Servers, LAN and WAN infrastructure, Cloud and externally hosted infrastructure, Security and perimeter defence infrastructure, wireless, and last mile connectivity<\/p>\n
Main Duties and Responsibilities<\/p>\n
\tAdhere to the defined Service Level Agreement with regards to Incident Resolution, Request Fulfilment, and Change Management.
\n\tManage Major Incident resolution from cradle to grave.
\n\tProactively monitor the environment, identify and timeously implement mitigating solutions to identified capacity gaps and foreseeable incidents.
\n\tServe as a technical escalation point for the Service Management Team with regards to infrastructure related incidents and requests.
\n\tIdentify and mitigate Risks based on the Common Vulnerabilities and Exposures System (CVE).
\n\tIdentify process and knowledge gaps which may be addresses via formal training.
\n\tSubmit daily, weekly, and monthly reports to the Infrastructure Manager.
\n\tProvide input into the monthly Operations reports on all infrastructure related matters<\/p>\n
Requirements
\nQualifications, Recognition of Prior Learning, Work Experience, and Knowledge\u00a0<\/p>\n
Qualifications\/Recognition of Prior Learning equivalent<\/p>\n
\tGrade 12
\n\tA+, N+, Server+, Azure Fundamentals, MCSE, ITIL V3\/ITIL V4 Foundation
\n\tNQF Level 6 IT related Qualification
\n\tAzure Administrator Associate (advantageous)
\n\tAzure Solutions Architect Expert (advantageous)<\/p>\n
Work Experience<\/p>\n
\tMinimum of 5 years + ITSM Support Experience
\n\tMinimum of 2 years + Enterprise Systems Administration Experience
\n\tExperience in Banking or Financial services industry sectors
\n\tExperience with supporting the Office 365 and Azure suites.
\n\tActive Directory administration<\/p>\n
Knowledge<\/p>\n
\tUnderstanding of networking fundamentals and administration
\n\tAbility to troubleshoot network issues – LAN Routing and Switching troubleshooting (VLANs, IP Sub-netting, DHCP, DNS)
\n\tGood knowledge of Windows Server (2008 ,2012, 2016, 2019)\u00a0
\n\tAn excellent working knowledge of ITSM tools and workflows.<\/p>\n
Competencies: Technical & Behavioural<\/p>\n
Technical Competencies<\/p>\n
\tExcellent technical documentation preparation skills
\n\tExceptional attention to detail and thoroughness
\n\tResearch and analyse information and make recommendations based on relevant evidence
\n\tExcellent problem-solving skills – Ability to breakdown complex problems into logical pieces.
\n\tGood organisational and time management skills – ability to handle multiple work streams.
\n\tExceptional Communication (Written and Verbal) and Interpersonal Skills
\n\tA strong working knowledge of Microsoft Server, Networks and dependencies, and End User Computing.<\/p>\n
Behavioural Competencies<\/p>\n
\tResilient and Adaptable with the ability to work under pressure.
\n\tDependable and reliable.
\n\tStrong problem-solving abilities.
\n\tDetail-oriented.
\n\tFocused \u2013 ability to work on complex tasks to completion.<\/p>\n
Apply via company website ( https:\/\/www.bdo.co.za\/en-za\/home ) or<\/p>\n
bdo.mcidirecthire.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/bdo.mcidirecthire.com","_company_name":"BDO South Africa","_company_website":"https:\/\/www.bdo.co.za\/en-za\/home","_company_tagline":"BDO helps a diverse range of clients with different needs. This is especially true of our Advisory Practice, which provides transaction, risk, wealth advisory, company secretarial, and HR services to clients navigating a range of challenges, changes, and opportunities. Our professionals are from a ... read morevariety of multidisciplinary backgrounds, allowing us to deliver insightful, innovative solutions - no matter the challenge, no matter the need.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-21282","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/21282","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=21282"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=21282"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=21282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}