What Makes This Role Different<\/p>\n
\tYour current role might be limited by rigid systems or disconnected teams. This one isn\u2019t. Here, your decisions directly impact customer satisfaction, sales velocity, and operational efficiency. You\u2019ll troubleshoot real issues, support real people, and see the results of your work in real time.
\n\tThis isn\u2019t just about managing inventory\u2014it\u2019s about enabling financial inclusion for millions.<\/p>\n
Your Impact<\/p>\n
\tInventory Management: Receive, issue, and track stock with precision. Lead monthly stock takes and ensure depot readiness.
\n\tReverse Logistics: Manage phone swaps and returns with speed and empathy.
\n\tSales Support: Partner with acquisition and upgrade teams to ensure stock availability and smooth transactions.
\n\tCustomer Service: Log, troubleshoot, and resolve customer issues. Be the face of M-KOPA\u2019s promise.
\n\tAfter-Sales Care: Follow up on servicing, ensure timely pickups, and close the loop with customers.
\n\tDepot Branding: Maintain visibility and quality of marketing materials.<\/p>\n
Must-Have Qualifications<\/p>\n
\tDemonstrable experience in customer care or inventory management\u2014ideally in mobile retail.
\n\tTech-savvy, with a strong bias toward smartphone usage and troubleshooting.
\n\tProven ability to manage front-office operations and digital systems.<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
jobs.ashbyhq.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/jobs.ashbyhq.com","_company_name":"M-KOPA","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"M-KOPA is the pioneer and global leader of Connected Asset Financing that offers millions of underbanked customers access to life-enhancing products. Our advanced connected asset financing platform combines digital micropayments and IoT connectivity to offer access to products including solar lighti... read moreng, televisions, fridges, smartphones, financial services and more. Our mission is to make financing for everyday essentials accessible to customers in Africa and beyond so they can achieve progress in their lives. Through the power of connected devices, we establish a unique and secure relationship with our customers, allowing them instant access to a product whilst building ownership overtime through flexible micro-payments. Through regular payments, customers can unlock access to more products and services to continue their relationship and build their credit history with M-KOPA.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[26],"job-types":[12],"class_list":{"0":"post-21402","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-mpumalanga","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/21402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=21402"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=21402"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=21402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}