Reporting directly to the National Operations Manager, the successful candidate for this key function will be responsible for:<\/p>\n
\tProviding customer service through efficient delivery of products to customers.<\/p>\n
Key Accountabilities<\/p>\n
\tEnsure timely and efficient delivery of products by managing daily transport schedules, vehicle loading, and route planning.
\n\tCoordinate with the Transport Supervisor to schedule vehicle servicing, monitor availability, and respond to breakdowns.
\n\tManage warehouse and distribution staff, including timesheets, leave processing, recruitment of casuals, and supervise distribution personnel.
\n\tConduct regular departmental meetings and attend bi-weekly sales meetings to align operations with business objectives
\n\tAddress delivery-related queries from internal teams and customers, ensuring prompt resolution and service excellence.
\n\tImplement and monitor food safety systems, conduct training, maintain records, and lead audit preparations and follow-ups.
\n\tEnsure compliance with OHSA regulations, conduct safety training, and implement precautionary measures across operations.
\n\tWork closely with Sales, Telesales, and Customer Service to resolve delivery issues and improve operational efficiency.
\n\tMaintain accurate operational records, including transport logs, staff documentation, and compliance reports.
\n\tIdentify and implement process improvements to enhance delivery performance, staff productivity, and customer satisfaction.
\n\tSupport and perform other duties as per operational requirements.<\/p>\n
PROFILE<\/p>\n
\tMatric and Diploma\/Degree: Freight Transport Systems\/ Logistics;
\n\tExperience: > 3-5 years in Logistics is preferable;
\n\tLanguages: English is prerequisite, Afrikaans, Zulu will be advantageous;
\n\tComputer literacy: Proficient in MS Office suite (Outlook, PowerPoint, Excel, Word), SharePoint, and WMS
\n\tCommunicate with staff at all levels; communicate with persons outside the organisation; negotiate with customers; establish and maintain interpersonal relationships.
\n\tOther expertise: Good personality, hardworking, team work, service orientated, creative, innovative, trustworthy, open to learn from feedback.<\/p>\n
Required Competencies<\/p>\n
\tCollaborating effectively: spontaneously helps team members, networking, sharing info\/results.
\n\tCommunicating effectively: actively listening, negotiating, reporting, provides clear explanations that are easy to follow.
\n\tDriving performances: results-driven, planning & prioritizing, solving problems
\n\tImproving continuously: adapts flexibly to changes, open to learn from feedback
\n\tManaging customer needs: understanding customer environment, builds and maintains relationship of customers, implement most suitable solutions that meet customer expectations.<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
jobs.puratos.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/jobs.puratos.com","_company_name":"Puratos","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"OUR ORGANIZATION Puratos\u2019s journey began in 1919, just over a hundred years ago. What started as a father and son operation, evolved into a successful international business. Our company now offers a full range of cutting-edge services and ingredients to customers in the bakery, patisserie, and c... read morehocolate industry worldwide. People have always been at the heart of what we do, and whether it\u2019s working with artisans, industrial companies and retailers, or food-service enterprises of any size, we\u2019re ready to take the next steps toward a better world together. OUR WAY OF ACTING At Puratos, we help customers be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities. Together, we improve the lives of people and protect the planet.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":["post-21461","job_listing","type-job_listing","status-expired","hentry","job_listing_region-kwazulu-natal","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/21461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=21461"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=21461"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=21461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}