{"id":21624,"date":"2025-10-15T12:00:18","date_gmt":"2025-10-15T12:00:18","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/operations-osmosis-lead\/"},"modified":"2026-02-04T15:10:50","modified_gmt":"2026-02-04T15:10:50","slug":"operations-osmosis-lead","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=21624","title":{"rendered":"Operations Osmosis Lead"},"content":{"rendered":"<p>Job Purpose<\/p>\n<p>\tFacilitation, implementation and maintenance of the Imports Offloading, Import Reworks and Export Containers. Loading process from the capturing of the order in the system through to goods issue, post loading of stock into the container. The following process points need to be fulfilled to complete the full export container loading process.<br \/>\n\tTo maximize the weekly, monthly and annual performance of the sites, by providing leadership, focusing on our customers &#8211; Unilever and Cargo Compass requirements. Effective operational performance and a motivated workforce making &#8220;DHL a great place to work<\/p>\n<p>Key areas of responsibility include:<\/p>\n<p>Main responsibility<\/p>\n<p>\tTake responsibility for the overall smooth operations in accordance with KPI&#8217;s and customer expectations<br \/>\n\tPlanning, Ordering and Co-ordination of raw and packaging materials for Imports\/ Reworks and Exports<br \/>\n\tManage the Inbound and Project Osmosis operation Contract\u00a0<br \/>\n\tManagers are responsible for streamlining the creation, negotiation, execution, compliance, storage and renewals across all departments within the organization<br \/>\n\tManage and create an excellent continuous customer relationship<br \/>\n\tDrive KPI&#8217;s to meet contractual terms and DHL expectations<br \/>\n\tManage and achieve budget revenue and profit<br \/>\n\tInitiate strategic plans for the development of customer accounts<br \/>\n\tTeam building and development through succession planning<br \/>\n\tResponsibility for all issues relating to Health &amp; Safety, Risk and Environment<br \/>\n\tTo manage and resolve quality related issued with regards to the client&#8217;s product<br \/>\n\tManage assets and MHE allocated to your department<br \/>\n\tManagement of Consumables &#8211; Ordering of consumables for Imports\/ Reworks and Exports<br \/>\n\tManage, monitor and track usage<br \/>\n\tConduct monthly stock count<br \/>\n\tTrack SAP system vs physical and resolve issues<br \/>\n\tDaily meetings held to update Unilever\u00a0<br \/>\n\tWork in collaboration with other DHL sites to maximize efficiencies and best recommunicate with UL on status of imports, Reworks and Exports- received, reworked and exported<br \/>\n\tCommunicate with TKP on heads needed<br \/>\n\tManage TKP to drive KPI&#8217;s<br \/>\n\tEnsure shrinkage is keep to a minimum<br \/>\n\tInitiate strategic plans for the development of customer accounts<br \/>\n\tTeam building and development through succession planning<br \/>\n\tResponsibility for all issues relating to Health &amp; Safety, Risk and Environment<br \/>\n\tTo manage and resolve quality related issued with regards to the client&#8217;s product<br \/>\n\tCompliance with Standard Operating Procedures<br \/>\n\tThe ability to adapt easily to different cultural and language barriers<br \/>\n\tReconcile SAP system vs WMOS vs physical and resolve discrepancies<br \/>\n\tManagement of staff, ensuring customer requirements are met and \/ or exceeded<br \/>\n\tBudget \/ Cost Management<br \/>\n\tCompliance with Company and local statutory obligations regarding working time legislation, operator licensing, H&amp;S and quality<br \/>\n\tEnsure effective communication processes are established and maintained for externally and internally<br \/>\n\tHonesty &#8211; pride in his job and an eye for detail<br \/>\n\tIdentify and develop the potential of all team members<br \/>\n\tDriving and maintaining an overall smooth operation<br \/>\n\tSound understanding and experience of operational processes<br \/>\n\tGood balance of Results oriented and Respectful leadership approach<br \/>\n\tTo comply with and communicate statutory and Company Policies and Procedures<br \/>\n\tChange Management<br \/>\n\tLiaise with the Warehouse to ensure the smooth workflow in order to minimize delays<br \/>\n\tMonitoring stock counts i.e. Planning, Preparation and Physical counting of stock<br \/>\n\tTo manage HR issues &#8211; Industrial Relations<br \/>\n\tBuild Team morale<br \/>\n\tDelivery of a safe, secure, clean and fair work environment<br \/>\n\tMaximize accuracy, productivity and space utilization<br \/>\n\tCompile, manage and submit relevant reports and statistics to Management on a daily, weekly and monthly basis\u00a0<br \/>\n\tDeliver team member performance reviews and development<br \/>\n\tProvide a high quality customer service to clients by means of reports<br \/>\n\tWork in collaboration with other DHL sites to maximize efficiencies and best practice\u00a0<br \/>\n\tTake ownership to deal effectively with queries, requests and complaints<br \/>\n\tTranslate, analyze and deliver customer needs through effective operations<br \/>\n\tEnsure daily and weekly workload planning and volume forecasting routines are accomplished\u00a0<br \/>\n\tEffective Leadership and Management of the Operational and Administrative teams<br \/>\n\tGive support, share knowledge and share skills to other team members<br \/>\n\tAdhere to the sites SHE rules and best practices<br \/>\n\tEnsure that product safety, quality and integrity is not compromised<br \/>\n\tReport any persons behavior that may impact on the safety, quality or integrity of the stored product\u00a0<br \/>\n\tCommunicate with UL on status of imports, Reworks and Exports- received, reworked and exported<br \/>\n\tAdditional= 5 Permanent and 30 Labor Broker<br \/>\n\tCalculate number of heads needed vs number of containers and reworks received<br \/>\n\tCommunicate with TKP on heads needed<br \/>\n\tManage TKP to drive KP<br \/>\n\tTracking of loads received<br \/>\n\tRequesting Port Health to clear stock for put ways via Cargo Compass<br \/>\n\tCommunicate with the Picking Team<br \/>\n\tEnsure that batch numbers recorded on exports are correct<br \/>\n\tMonitoring of the loading of containers<br \/>\n\tEnsuring that the correct stock is labelled as per the brief<br \/>\n\tManage communication and planning with<br \/>\n\tContract Managers are responsible for streamlining the creation, negotiation, execution, compliance, storage and renewals across all departments within the organization<br \/>\n\tManage and create an excellent continuous customer relationship<br \/>\n\tDrive KPI&#8217;s to meet contractual terms and DHL expectations<br \/>\n\tManage and achieve budget revenue and profit \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tDPDHL Core Competencies &amp; Skills<\/p>\n<p>Maintains effective relationships with customers<\/p>\n<p>\tDevelops \/ Delivers high quality \/ innovative products, services or solutions<br \/>\n\tFocuses on customer needs and gains their commitment<br \/>\n\tGains management \/ colleague support to meet customer need<br \/>\n\tCoordinates efforts and aligns resources to achieve objectives<br \/>\n\tRegularly reviews and communicates progress against objectives and adjusts as needed<br \/>\n\tChampions continuous improvement and innovation<br \/>\n\tTakes responsibility for own decisions and recognizes the contribution of others<br \/>\n\tProvides candid \/ regular feedback<br \/>\n\tSupports the development of others<br \/>\n\tInspires others to develop themselves\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tConveys a clear sense of personal goals and values<br \/>\n\tActively seeks feedback to improve performance<br \/>\n\tDevelops new skills and modifies behaviors based on feedback<br \/>\n\tTakes personal responsibility for career and development\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n<p>Skills\/Experience<\/p>\n<p>\tComputer literacy\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tCommunication skills\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tAchievement of personal goals\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tAbility to work within a rapidly changing environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tDeadline driven\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tGood written and communication skills\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tDistribution and Logistics knowledge\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tCustomer satisfaction\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tAbility to influence and negotiate at all levels\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tProblem solving\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tFlexibility\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tTeam Development<br \/>\n\tSecurity knowledge<br \/>\n\tAchieve work targets and is willing to take on additional roles \/ responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tClient and customer needs knowledge<br \/>\n\tAbility to work under pressure\u00a0\u00a0<br \/>\n\tCommunication skills\u00a0<br \/>\n\tService delivery and operational knowledge<br \/>\n\tAbility to work under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tComputer Literacy \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\tAchievement of operational performance\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n<p>Qualifications<\/p>\n<p>\t\u00a0Matric \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\n\t\u00a0Logistics \/ Warehouse Management \/ Supply Chain Management Diploma {Desirable}<br \/>\n\t\u00a02 &#8211; 3 years Management experience in a Warehousing \/ Logistics \/ Transport environment<\/p>\n<p>Languages\u00a0<\/p>\n<p>\tEnglish verbal and written.<\/p>\n<p>Apply via company website ( http:\/\/www.dhl.co.za\/en ) or<\/p>\n<p>careers.dhl.com<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/careers.dhl.com","_company_name":"DHL Supply Chain","_company_website":"http:\/\/www.dhl.co.za\/en","_company_tagline":"Deutsche Post DHL is the world's largest logistics company, now in over 220 countries and territories worldwide, particularly in sea and air mail. The company delivers over 1.3 billion parcels per year. The company was founded in the United States in 1969 and expanded its service throughout t... read morehe world by the late 1970s. South Africa Head Office, Corner North Reef and Barbara Road , Johannesburg, Gauteng, South Africa","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":["post-21624","job_listing","type-job_listing","status-expired","hentry","job_listing_region-kwazulu-natal","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/21624","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=21624"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=21624"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=21624"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}