Job Description<\/p>\n
Mission\/ Core purpose of the Job<\/p>\n
\tResponsible for developing business opportunities with other organisations in the telecommunications industry, including Carriers, ISPs and other mobile networks.
\n\tThe Head of Propositions and Business Development will lead the client relationships across the Wholesale client portfolio, with accountability for development and management of propositions and strategic business development of major managed network service relationships across the MTN Wholesale portfolio.<\/p>\n
Responsibilities<\/p>\n
Context (Global influences, environmental \/ industry demands, organisational mission etc.)<\/p>\n
\tHighly dynamic and fluctuating Telecommunications industry with constantly changing business requirements and technologies\u00a0
\n\tFluid complexities of customer expectations and demands\u00a0
\n\trelationships across the Wholesale client portfolio, with accountability
\n\tFluid complexities of customer expectations and demands\u00a0
\n\tHighly competitive market with new and established competitors and aggressive competitor strategy and delivery\u00a0
\n\tTotal customer experience for MTN brand\u00a0
\n\tConstantly changing consumer and market needs\u00a0
\n\tFast paced industry and environment in response to external factors\u00a0
\n\tMarket dynamics and developments\u00a0
\n\tMTN policies, processes and procedures\u00a0
\n\tWithin the legal, regulatory and commercial environment of South Africa
\n\tHighly pressurized, deadline-driven environment\u00a0
\n\tHighly legislated \/ regulated environment requires compliance and adherence to Industry standards and benchmarks\u00a0
\n\tParticipative environment \u2013 highly diverse and team-focused
\n\tContext changes in terms of technology advancements
\n\tShortage of skill
\n\tChanges in consumer behaviour
\n\tMaturing market with very high levels of churn
\n\tSocial Media trends and practices
\n\tParticipative environment \u2013 matrix, highly diverse and team-focused
\n\tContinuous operations 24\/7\/365 environment<\/p>\n
Key Performance Areas: Core, essential responsibilities \/ outputs of the position (KPA’s)<\/p>\n
Strategy Development\u00a0<\/p>\n
\tDevelop Market strategies to identify and pursue strategic MNS opportunities and deliver objectives of revenue and unit cost improvement – aligned to industry best practice, MTN Group and MTN SA
\n\tDevelop industry leading propositions to address market needs
\n\tOversee the development of a proposition and business development function to manage MNS client relationships
\n\tStaff Leadership and Management
\n\tSource, induct and manage talent in accordance with legislative guidelines
\n\tEnsure open communication channels with staff and implement change management interventions where necessary
\n\tSet KPIs and provide regular performance feedback through a well-defined and implemented performance review program
\n\tEncourage knowledge transfer through the implementation of a knowledge transfer plan and drive continuous improvement philosophy through the knowledge transfer plan
\n\tPromote a \u2018MTN centric\u2019 and \u2018partnership approach\u2019 to develop strong relationships with other working groups and ensure adherence to Group governance
\n\tAlign departmental values with MTN brand values
\n\tApprove work structure process before adoption by the team
\n\tEnsure adequate succession planning and that succession plans that are in place are achieved
\n\tProvide career development for direct reports counselling, coaching, identifying key performance areas, career planning and goal setting.\u00a0<\/p>\n
Governance<\/p>\n
Strategic Meetings<\/p>\n
\tHold strategic meetings with Clients, ensure relevant participation and provide guidance and support to team in the various discussions
\n\tDrive market development initiatives, elicit inputs from relevant parties
\n\tDrive strategic deal developments, ensuring appropriate governance followed
\n\tDrive adequate risk mitigation and controls, and elicit inputs from relevant parties
\n\tEnsure actions pursued to conclusion<\/p>\n
Escalations<\/p>\n
\tManage and resolve issues that will result in severe time, scope, productivity and cost or resource impact; and
\n\tResolve and provide guidance to issues escalated.<\/p>\n
Tactical<\/p>\n
\tManage proposition development process
\n\tManage sales pipeline and opportunities.
\n\tReview key risks, issues and dependencies and set mitigation actions; and
\n\tSign-off \/ make decisions regarding tactical changes.<\/p>\n
Performance<\/p>\n
\tDefine the standards and set targets for performance across the sub-division and identify the parameters for measurement of performance
\n\tMonitor performance against business plans (i.e. business plan tracking) as well as alignment with MTN global strategy and industry best practices
\n\tReview performance of managed network service propositions, against forecasts and agreed Key Performance Indicators (KPIs)
\n\tContinuous review and improvement of Wholesale Framework and provide necessary support to drive performance against business plan target<\/p>\n
Reporting<\/p>\n
\tReport to the CO relating to progress made within the sub-function and in accordance with the measurement metrics set by the organisation
\n\tHighlight to the management significant deviations from defined performance metrics; and
\n\tReport on an adhoc basis on specific projects, as required.<\/p>\n
Budgets<\/p>\n
\tDevelop and manage the MNS sales and opex budget in line with business objectives
\n\tDevelop and manage project initiative budgets in line with business objectives
\n\tEnsure that the cost of operations is reduced, in line with a least cost operating strategy stemming from the business drivers.<\/p>\n
Operational Delivery<\/p>\n
Client Management:<\/p>\n
\tManage Executive Stakeholder Relationships with Clients
\n\tEnsure relationships with partners are maintained and business development plans are implemented to ensure growth of business relationship
\n\tIdentify and engage a diverse range of influential contacts within stakeholder and community groups, and partner organisations
\n\tIdentifies clear win-win situations with external clients<\/p>\n
Proposition Management<\/p>\n
\tManage wholesale products and propositions, ensuring they are competitive and aligned to market needs
\n\tAnalyse market development and implement new propositions to address market demand and leverage MTN network capabilities
\n\tManage product P&L and lifecycle to ensure business plan targets achieved<\/p>\n
Pricing negotiation:<\/p>\n
\tOversee the negotiation of commercial arrangements with clients and ensure this is in line with MTN Group and SA guidelines<\/p>\n
Qualifications<\/p>\n
Job Requirements (Education, Experience and Competencies)<\/p>\n
Education:<\/p>\n
\tMinimum of 4 year Commercial\/Marketing\/Business Degree<\/p>\n
Experience:\u00a0<\/p>\n
\tMinimum 10 years of relevant work experience in a strategic Client Management\/ Commercial\/ Business Development role
\n\tExperience working in a global \/ multinational enterprise \/ Telecomms infrastrature business\u00a0
\n\tUnderstanding of Mobile network sharing initiatives, trends and challenges\u00a0
\n\tSenior Management track record of 5 years or more, with at least 3 years in relevant sector \/ industry\u00a0
\n\tStrong commercial acumen and leadership, with a clear understanding of profit drivers\u00a0
\n\tUnderstanding of regulatory environment<\/p>\n
Competencies<\/p>\n
Head – Big Picture Focus (30)<\/p>\n
\tConceptual Thinker – Executes tactical plans to achieve strategic requirements.
\n\tProblem Solver – Has the mental agility to identify and solve relevant business challenges.
\n\tImprovement Driver – Executes and identifies opportunities for commercial innovation and continuous improvement.<\/p>\n
Heart \u2013 Emotionally Intelligent (30)<\/p>\n
\tCulture and Change Champion – Role models ethical practices by living the MTN values and vital behaviours for others to follow.
\n\tSupportive People Manager – Is self-aware and supports team capability development through opportunity creation for realising potential.
\n\tRelationship Manager – Builds professional networks across teams through collaboration and co-operation.<\/p>\n
Hands \u2013 Results Focused (40)<\/p>\n
\tResults Achiever – Produces sustainable business results through ethical practices.
\n\tOperationally Astute \u2013 Sets priorities, plans, organises and co-ordinates the work of others.<\/p>\n
Authorities<\/p>\n
\tAs per MTN DOA
\n\tCollaboration\u00a0<\/p>\n
Responsibility towards: \u00a0<\/p>\n
\tFormal and Informal Relationships<\/p>\n
Apply Before 10\/21\/2025<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.mtn.com ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"MTN","_company_website":"http:\/\/www.mtn.com","_company_tagline":"MTN Group Limited entered the telecommunications scene at the dawn of South Africa\u2019s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital servi... read moreces to markets across Africa and the Middle East. Through our extensive investment in advanced communication infrastructure over the past two decades, the talent and experience of our people, as well as the strength of our brand, we have grown to now have a presence in 24 countries, connecting over 231.0 million people. We offer an integrated suite of communications products and services, including traditional mobile voice and data, digital and mobile financial services as well as enterprise services. MTN continues to believe in the investment potential of emerging markets and thus deliver quality services that respond to our customers\u2019 present and future needs. Every initiative undertaken, every innovative stride made, every award-winning product developed, is aimed at making our clients\u2019 lives a whole lot brighter, as we lead the delivery of a \"bold, new Digital World\u201d. MTN Group Limited Innovation Centre 216 14th Avenue Fairlands","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-21633","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/21633","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=21633"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=21633"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=21633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}