Job Description<\/p>\n
\tWe are seeking a highly organized and proactive\u00a0Franchisee Admin Assistant\u00a0to support the day-to-day operations of our New Business department.
\n\tThe successful candidate will assist with administrative tasks, maintain communication with franchisees, and ensure the smooth flow of information between the New Business department and franchise partners.<\/p>\n
Duties and Responsibilities:<\/p>\n
\tAct as a point of contact between the company and franchisees, ensuring clear and timely communication
\n\tMaintain and update franchisee records, contracts, compliance documentation, and other related files
\n\tManage the franchising mailbox, ensuring all enquiries are addressed promptly and professionally
\n\tProcess Company Card and Nedfleet Card transactions for the New Business team in the Johannesburg region
\n\tFollow up with franchise applicants to obtain any outstanding documentation required for their application
\n\tCoordinate and schedule first and second-round interviews, including site discussions with relevant stakeholders
\n\tDraft outcome letters to inform applicants of the approval or decline of their franchise application
\n\tMaintain and update the Daily Development Statistics Tracker, including data on applications received, interviews conducted, and approvals granted
\n\tOrganize and regularly update the Agreements and Documents folder on SharePoint to ensure easy access and accuracy
\n\tMaintain and update the Master Contact List with accurate franchisee and stakeholder information
\n\tPrepare comprehensive interview packs for panel review ahead of scheduled interviews
\n\tRename and organize franchise applicant documents on SharePoint according to naming conventions
\n\tSet up and manage WhatsApp groups for newly opened stores to support communication and operations
\n\tCollate, verify, and process all documentation received for new local franchise applications<\/p>\n
Requirements:<\/p>\n
\tEducation:\u00a0Matric (required); diploma or certificate in Business Administration or a related field
\n\tExperience:\u00a01\u20133 years in an administrative or support role (experience in a franchise environment is advantageous)
\n\tStrong written and verbal communication skills
\n\tHigh level of attention to detail and organizational skills
\n\tProficient in MS Office (Word, Excel, Outlook, PowerPoint)
\n\tAbility to multitask and work under pressure
\n\tA proactive, service-oriented attitude with the ability to build strong relationships<\/p>\n
Closing Date\u00a007 November 2025<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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