This role will work closely with the Performance Delivery Lead, Manager and Partner; accountable for the delivery of continuous improvement across all pillars. Focal point to lead continuous improvement on the performance management of day-to-day delivery at scale in collaboration with our Partners. This role is responsible to connect with both the L3 UniOps team and market Customer Operations team to drive the adoption, execution and continuous improvement of iOps capabilities\/enablers<\/p>\n
WHAT WILL YOUR MAIN RESPONSIBILITIES BE<\/p>\n
\tOwns execution and adoption of capabilities & enables roadmap across pillars within the geography in coordination with global PEX, IT, Country Performance Delivery Manager, and Country iOPS team
\n\tAddress adoption issues and outside system work-arounds
\n\tWork with global PEX, and IT teams for any CR requirements
\n\tBenchmark usage and effectiveness relative to other sites \/ markets
\n\tDrives process-based \/ capability-based governance and benchmarking within geography\u00a0
\n\tEnsure assets are maximized before any small tech or auxiliary automations are developed to support operations<\/p>\n
Owns continuous improvement agenda in collaboration with partners & country<\/p>\n
\tDrives governance to ensure right prioritization of initiatives across markets
\n\tEnsures CI agenda of partners is aligned to UL priorities, roadmap, framework
\n\tCross pollinate learnings \/ experience from within organization into our partner operations
\n\tIdentify Best Practices – External and Internal. Explore emerging trends and actively seek
\n\topportunities to – SIMPLIFY, ELIMINATE, AUTOMATE, CONSOLIDATE, CENTRALISE.<\/p>\n
SPOC for global process excellence team into the geography<\/p>\n
\tDrives prioritization of C&E execution within the geography in alignment with global team
\n\tRepresents markets within geography in global process \/ capability discussions and community of practices
\n\tDrive effectiveness and consistency of operating model (governance, gatekeeping, etc).<\/p>\n
WHAT YOU WILL NEED TO SUCCEED<\/p>\n
Experiences & Qualifications<\/p>\n
\tDegree : Supply Chain, IT, Finance
\n\tBusiness acumen and customer centric mindset
\n\tE2E function agnostic integrator (non-silo mentality)
\n\tHolding people accountable (peers, leaders and external stakeholders) and strong personal accountability for delivery
\n\tTeam leadership experience
\n\tExperienced in leading\/working with virtual teams and driving performance across diverse mixture of culture<\/p>\n
Skills<\/p>\n
\tDemonstrable Agile mindset and capabilities
\n\tAbility to drive change
\n\tAbility to work effectively in both independent and diverse multi-task team environments<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( https:\/\/www.unilever.co.za ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Unilever","_company_website":"https:\/\/www.unilever.co.za","_company_tagline":"On any given day, two billion people use Unilever products to look good, feel good and get more out of life. With more than 400 brands focused on health and wellbeing, no company touches so many people\u2019s lives in so many different ways. Our portfolio ranges from nutritionally balanced foods to in... read moredulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann\u2019s and Omo, alongside trusted local names such as Blue Band, Pureit and Suave. For us, sustainability is integral to how we do business. With 7 billion people on our planet, the earth\u2019s resources can be strained. This means sustainable growth is the only acceptable model of growth for our business. The Unilever Sustainable Living Plan sets out to decouple our growth from our environmental impact, while at the same time increasing our positive social impact. Our Plan has three big goals that by 2020 will enable us to: - Help more than a billion people to improve their health and well-being. - Halve the environmental footprint of our products. - Source 100% of our agricultural raw materials sustainably and enhance the livelihoods of people across our value chain. We believe that as a business we have a responsibility to our consumers and to the communities in which we have a presence. Around the world we invest in local economies and develop people\u2019s skills inside and outside of Unilever. And through our business and brands, we run a range of programmes to promote hygiene, nutrition, empowerment and environmental awareness. 15 Nollsworth crescent Durban North 4019, South Africa","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":["post-21749","job_listing","type-job_listing","status-expired","hentry","job_listing_region-kwazulu-natal","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/21749","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=21749"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=21749"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=21749"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}