Job Overview:<\/p>\n
\tEngage with our diverse customer base using your product specific & journey moment, our client requires service orientated advisors who have a solid product understanding and able to work across a diverse range of clients. The successful candidate will take ownership of our customers with a great experience, exploring, and understanding their circumstances in detail. Guiding & supporting the customers, particularly when they find themselves in financial difficulty. Deliver great customer service.<\/p>\n
Job Requirements:<\/p>\n
\tGrade 12 or a relevant equivalent qualification
\n\tA solid background with a minimum 1 year in collections
\n\tExperience in the Financial Services industry<\/p>\n
The successful candidate will be responsible for:<\/p>\n
\tA team player committed to creating an excellent customer experience
\n\tExcellent communication skills
\n\tAbility to make guidance decisions
\n\tAble to make decisions for themselves and apply their judgement
\n\tGreat questioning skills
\n\tEngaging with diverse customers<\/p>\n
Required Skills:<\/p>\n
\tExcellent Verbal and Written Communication
\n\tCustomer centric
\n\tExcellent listening Skills
\n\tAble to work independently and within a team
\n\tGoal Orientated
\n\tConfidence in decision-making, under pressure.
\n\tA passion to deliver a first-class customer service.<\/p>\n
Required Knowledge:<\/p>\n
\tPrevious experience in Vehicle & Credit card collections advantageous
\n\tPrevious or current experience dealing with UK clients
\n\tExperience in early collections
\n\tPassionate about providing the best service for the customer.<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
huntswood.simplify.hr<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/huntswood.simplify.hr","_company_name":"Huntswood","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of. We deliver resourcing, outsourcing and advisory services from complaints to customer ser... read morevice, remediation to resilience \u2013 bringing together the people, processes and knowledge businesses need to succeed. Our ambition is to make a positive difference. It is what Huntswood has done since we opened our doors 25 years ago, and it is what every single one of us strives for today. We ensure the right people are in the right place at the right time \u2013 whether it is our dedicated team of Associates or our Board. Our outstanding track record of delivery, depth of our expertise and flexibility of our approach means we stand with our clients without question - working on their terms to share our insight whenever and wherever they need it. Standing with our clients as the landscape evolves and new challenges arise. Advising in times of change \u2013 offering ultimate flexibility to help clients create value and meet demand with confidence. We are Huntswood. Your trusted partner for better outcomes.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":["post-21808","job_listing","type-job_listing","status-expired","hentry","job_listing_region-kwazulu-natal","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/21808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=21808"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=21808"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=21808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}