{"id":22277,"date":"2025-10-23T16:01:38","date_gmt":"2025-10-23T16:01:38","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/business-excellence-lead-key-account-manager-clicks-hc-woolworths\/"},"modified":"2026-02-04T15:09:21","modified_gmt":"2026-02-04T15:09:21","slug":"business-excellence-lead-key-account-manager-clicks-hc-woolworths","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=22277","title":{"rendered":"Business Excellence Lead \n\n\n            \n\n            \n            Key Account Manager &#8211; Clicks HC Woolworths"},"content":{"rendered":"<p>JOB PURPOSE<\/p>\n<p>\tThe role is an end-to-end key country leadership role which starts from strategy and planning and ensures great operational execution in the field, enabled by data driven analytics.<br \/>\n\tLeading a team of data analysts, whare responsible for business reporting and insights, you and the team don\u2019t just answer questions, you help the business ask better ones.<br \/>\n\tYou turn data intclarity, not just charts, with insights that enables data led business actions.<br \/>\n\tUnilever is the place where you can bring your purpose tlife with the work that you d\u2013 creating a better business and a better world. If you are data driven, digitally focused and love tstorytell meaningful wins from data, then this role is just for you!<\/p>\n<p>WHAT WILL YOUR MAIN RESPONSIBILITIES BE<\/p>\n<p>\tLeads Business Excellence Strategy &amp; Prioritization for South Africa, in line with IBP plans as agreed with Country Lead.<br \/>\n\tDevelop and oversee the data insights strategy, ensuring alignment with business goals and KPIs.<br \/>\n\tCountry owner for Reach &amp; Penetration OKRs.<br \/>\n\tActs as the strategic integrator across CD and Marketing tensure unified alignment of business targets and cross-functional target alignment.<br \/>\n\tManages local market specific reporting in alignment with UniOps lead ensuring local reporting is not duplicated within regional reporting.<br \/>\n\tDrive adoption of reporting utilisation across business tmove towards becoming a fully business data driven entity via meaningful insights and data led decisions.<br \/>\n\tSpearhead collection of external SSD working with CD Leaders tgather SSD from all Trade Partners. Plan, design and implement SSD roadmap as part of continuous data improvement.<br \/>\n\tLeads management: report on lapsed &amp; existing customer lead management flows and support new customer flow.<br \/>\n\tActs as functional expert on initiative adoption and implementation in CD, with specific focus on CD implementation of CX initiatives across all local CD teams.<br \/>\n\tNRM Analysis \u2013 Drives focus on CD ROI promos and marketing activations based on CD &amp; Marketing activity grids as well as promotional spend vs outcome.<br \/>\n\tProvides data driven insights tall incentive designs and reviews key incentives timprove design.<br \/>\n\tChange Leader for CX transformation in the country; acts as custodian of technology and improvement across commercial teams (CRM, UDL)<br \/>\n\tResponsible for BEX budget in country P&amp;L which includes CRM, Data automation and enhancement costs including forecasting, actuals and contract negotiations with external suppliers.<br \/>\n\tGoverns Data Quality and Standardization of measurement within the country, including data legislation and integration of external data sources intUDL, in adherence tlocal POPI regulations.<br \/>\n\tData Harmonization: Ensures local market data is fully integrated tUDL, and quality\/frequency is at highest standard.<\/p>\n<p>Key Interfaces<\/p>\n<p>\tDirect Reports \u2013 Data Analyst x 4 \/ CEXP &amp; DSR Team x 2<br \/>\n\tCD Lead , Territory Lead, Trade Lead, Chains Lead, Marketing Lead,<br \/>\n\tPU BEX Lead, PU CX Lead, PU UniOps Team<\/p>\n<p>Experiences &amp; Qualifications<br \/>\nEssential:<\/p>\n<p>\tStrong operational and strategic understanding of B2B and\/or FMCG models with RTM<br \/>\n\t10+ years of total professional experience with 3+ years focus on Business Excellence leadership role<br \/>\n\tPassion for data with a proven track record with business delivery through data &amp; analytics initiatives.<br \/>\n\tAbility tarticulate complex business problems intclear actions and deliverables via meaningful data storytelling.<br \/>\n\tAbility twork in dynamic environments and manage multiple priorities, with Agility tadapt tchange when needed.<br \/>\n\tAbility tinfluence without authority.<\/p>\n<p>Desirable:<\/p>\n<p>\tProject Management Experience<br \/>\n\tDigital Marketing\/eCommerce<br \/>\n\tCustomer Journey Mapping<\/p>\n<p>Skills<\/p>\n<p>\tBusiness Acumen<br \/>\n\tData Analytics<br \/>\n\tData Visualization<br \/>\n\tCommunication Skills<br \/>\n\tPresentation Skills<br \/>\n\tSelling Skills<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website ( https:\/\/www.unilever.co.za ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Unilever","_company_website":"https:\/\/www.unilever.co.za","_company_tagline":"On any given day, two billion people use Unilever products to look good, feel good and get more out of life. With more than 400 brands focused on health and wellbeing, no company touches so many people\u2019s lives in so many different ways. Our portfolio ranges from nutritionally balanced foods to in... read moredulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann\u2019s and Omo, alongside trusted local names such as Blue Band, Pureit and Suave. For us, sustainability is integral to how we do business. With 7 billion people on our planet, the earth\u2019s resources can be strained. This means sustainable growth is the only acceptable model of growth for our business. The Unilever Sustainable Living Plan sets out to decouple our growth from our environmental impact, while at the same time increasing our positive social impact. Our Plan has three big goals that by 2020 will enable us to: - Help more than a billion people to improve their health and well-being. - Halve the environmental footprint of our products. - Source 100% of our agricultural raw materials sustainably and enhance the livelihoods of people across our value chain. We believe that as a business we have a responsibility to our consumers and to the communities in which we have a presence. Around the world we invest in local economies and develop people\u2019s skills inside and outside of Unilever. And through our business and brands, we run a range of programmes to promote hygiene, nutrition, empowerment and environmental awareness. 15 Nollsworth crescent Durban North 4019, South Africa","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-22277","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/22277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=22277"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=22277"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=22277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}