Policies and Procedures<\/p>\n
\tEnsure adherence to collection policies and procedures.<\/p>\n
Collections and Targets<\/p>\n
\tImplement strategies to ensure staff achieve collection targets within collection terms and the business requirements.
\n\tMonitor and manage a smaller debtor\u2019s portfolio of no more than 250 accounts.
\n\tProvide staff with monthly collection targets vs previous month performance.
\n\tSet quarterly IKO\u2019s for staff in line with performance.
\n\tMonitor and manage the number of accounts per credit controller.<\/p>\n
Manage and address performance on non-achievers.<\/p>\n
Overdue Accounts<\/p>\n
\tConduct weekly meetings with staff to review all defaulting accounts.
\n\tAssist staff with collection activity where needed.
\n\tEnsure the correct escalation process is followed before signing off Reminder Letters.
\n\tA report of the top 20 overdue accounts must be prepared and discussed weekly.<\/p>\n
Hand Overs and Bad Debts<\/p>\n
\tMonitor and control all legal hand over\u2019s, liquidations and bad debt write offs.
\n\tMeet and Liaise with Attorneys and\/or collection agencies.
\n\tFollow the correct protocol before blacklisting a client, and then proceed to blacklist clients.
\n\tReport monthly the status of all handed over accounts.
\n\tAs directed by the MRM Group National Credit Manager, review and discuss all potential bad debt write offs monthly.
\n\tEnsure bad debt write off journals are prepared and captured in the accounting system correctly at financial year end.
\n\tEnsure stop billing on closures, liquidations or write offs are actioned by the billing department.<\/p>\n
Credit Notes, Invoices and Adjustments<\/p>\n
\tCheck that all credit notes and adjustments are raised correctly.
\n\tInvestigate all reasons for credit notes to ensure that they are valid.
\n\tMeet with the GM weekly to have credit notes signed off.
\n\tEnsure that the correct authorisation framework is followed before submitting credit note requisitions to Billing for processing.
\n\tClear Inter co Accounts receivable invoices for MRM region.
\n\tInvestigate and prepare refund requisitions and journals.
\n\tEnsure that all rate queries, stop billing on closures are raised with the billing department.<\/p>\n
\u00a0Month-end Activities<\/p>\n
\tEnsure all deposits have been captured and balance back to the cash book.
\n\tEnsure that all re-allocations of unallocated deposits are completed.
\n\tEnsure that credit controllers Off-set credit notes against invoices.
\n\tWrite off cent balances to Discount granted.
\n\tIdentify and write off small balances to discount.
\n\tIdentify any credit balances that are over 3 years are written off to Over Payments.
\n\tEnsure that the JNB MRM credit manager receives confirmation that all receipting balances to the cash book by the 3rd working day of each new month.
\n\tEnsure that the JNB MRM credit manager receives confirmation that all clearing accounts are zero and that there will be no further transactions by 12h00 on the 4th working day of the new month.
\n\tEnsure that the JNB MRM credit manager receives confirmation that all journals and processing is completed by the close of business on the 4th working day of the new month.<\/p>\n
Cash \/ Suspense Accounts<\/p>\n
\tEnsure the bank statements are downloaded and captured daily.
\n\tEnsure that all suspense accounts are reconciled and cleared monthly.
\n\tEnsure that the cash sales accounts are reconciled and cleared monthly.<\/p>\n
Financial & Reporting<\/p>\n
\tPrepare a daily versus actual cash forecast for the region
\n\tPrepare commentary on top twenty clients each month for the region.<\/p>\n
Accounts Receivable Incentives<\/p>\n
\tSubmit a monthly listing of approved queries to the JNB MRM credit manager by the 4th working day of the new month for incentive purposes.<\/p>\n
Auditors<\/p>\n
\tAssist auditors as and when required.
\n\tPrepare various reports and customer letters for auditors.<\/p>\n
Meetings<\/p>\n
\tRegular one on one book reviews with each Credit Controller.
\n\tEnsure Monthly result feedback meetings are held with the AR Team.
\n\tAttend monthly and weekly meetings where required.
\n\tEnsure debtor\u2019s meetings are held weekly for the region
\n\tRegularly attend customer meetings.<\/p>\n
Customer Care & Queries<\/p>\n
\tPromote a high level of focus on customer care with relevance to all customer complaints and queries.
\n\tEnsure that such queries and complaints are dealt with efficiently, accurately, and promptly.
\n\tEnsure a 48-hour turn-around-time on all customer queries.<\/p>\n
Staff<\/p>\n
\tEnsure that all credit controller accounts are split fairly and maintained per status.
\n\tEnsure that all direct reports appraisals are done at least twice a year.
\n\tAll appointments within the department must meet the requirements of the position.
\n\tCo-ordinate training of the Accounts Receivable staff.
\n\tManage the AR team\u2019s leave.
\n\tAdvise staff of any new policies or procedures as directed by the HR department.<\/p>\n
Inter-departmental Relations<\/p>\n
\tEnsure that inter-departmental relationships between Accounts Receivable and other areas are maintained at high levels.
\n\tEnsure a balance is maintained between sales and credit objectives.<\/p>\n
Projects<\/p>\n
\tTo get involved in any additional projects as and when required.<\/p>\n
SUPERVISORY RESPONSIBILITIES<\/p>\n
\tHas overall responsibility for 4 credit control staff (4 credit controllers).<\/p>\n
QUALIFICATIONS and EXPERIENCE: \u00a0To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and\/or ability required.<\/p>\n
\tAccounting Diploma or equivalent.
\n\tMinimum 3 years\u2019 experience in a financial environment of which at least 1 year in a supervisory capacity.
\n\tCapacity to deliver under pressure
\n\tGood people skills
\n\tAbility to prioritize and meet deadlines and targets
\n\tExcellent communication skills, both verbal and written<\/p>\n
ATTRIBUTES:<\/p>\n
\tAttention to detail and ability to work accurately and deliver quality outputs.
\n\tGood problem-solving
\n\tAbility to work under pressure and meet tight deadlines.
\n\tStrong interpersonal, communication, influencing and relationship-building skills.
\n\tWillingness to work overtime when needed.<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
metrofile.simplify.hr<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/metrofile.simplify.hr","_company_name":"Metrofile","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Metrofile is the market leader in both physical and digital information and records management in Africa. Services include records storage and management, image processing, backup storage and management, records management software and records management consultancy, business continuity and IT cont... read moreinuity, file plan development, confidential records destruction and paper recycling.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-22303","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/22303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=22303"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=22303"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=22303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}