Job Description<\/p>\n
\tOptimi is looking for a proactive Sales Administrator to support our Sales team by ensuring accurate compilation of documentation, implementation of quality assurance steps, and facilitating seamless student registration processes. The ideal candidate must be driven, people-oriented, and excel in administrative support and must be willing to work in a high paced environment.<\/p>\n
REQUIREMENTS<\/p>\n
\tGrade 12 or equivalent (Essential).
\n\tDiploma in a related field (Advantageous).
\n\t2 years in Sales Administration.
\n\tProficient in MS Office (Essential).
\n\tExperience with CRM\/sales platforms (Advantageous).
\n\tFluent in English.
\n\tProficiency in another official South African language is a plus.<\/p>\n
DUTIES<\/p>\n
\tSupport Educational Planners with documentation and lead allocations.
\n\tHandle lead management tasks such as reallocation, tracking and follow-ups.
\n\tProvide quality feedback to management and maintain sales meeting records.
\n\tAssist with internal ticketing, task prioritisation and incentive tracking.
\n\tEnsure balanced task distribution across the sales team.
\n\tCommunicate registration processes and policy changes to students.
\n\tFollow up on required enrolment documents (e.g. IDs, registration forms, Matric certificates).
\n\tFile documentation accurately and ensure data integrity.
\n\tCapture enrolments and trial courses on relevant platforms (e.g. SkillSoft).
\n\tDraft and issue proof of registration letters.
\n\tPerform quality spot checks on client interactions and sales compliance.
\n\tMonitor and manage DebiCheck mandates and cancellations.
\n\tVerify completeness and correctness of forms and data captured.
\n\tEscalate any system or quality issues proactively.
\n\tCreate and update course bundles and product information (SkillSoft).
\n\tLiaise with Marketing and Academics to verify course accuracy online.
\n\tMaintain course-related FAQs and support document.
\n\tDeliver accurate and timely responses to client queries.
\n\tEnsure high client satisfaction via email, call or ticket interactions.
\n\tDrive collaboration between front- and back-office functions.
\n\tLog and follow up on IT\/system-related tickets.
\n\tHandle other ad-hoc admin tasks as assigned.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( https:\/\/optimi.co.za\/ ) or<\/p>\n
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