About the Role<\/p>\n
\tThe Senior Manager Market Conduct will play a pivotal role in driving the Group\u2019s market conduct and customer fairness agenda across the Group and will lead the design and implementation of conduct risk frameworks, metrics, and insights that ensure products, services, and distribution channels deliver fair outcomes and meet regulatory and ethical standards.
\n\tThis role requires deep expertise in market conduct risk, regulatory frameworks (e.g., FSCA, Treating Customers Fairly, Conduct Standard for Banks), and emerging global conduct trends such as data-driven oversight, algorithmic fairness, and customer vulnerability management.
\n\tThe successful candidate will leverage advanced data analytics to identify conduct hotspots, support predictive risk management, and provide strategic insights to senior leadership, while partnering with Compliance, Risk, and Business Units to embed a culture of integrity and customer-centricity across the Group.<\/p>\n
Key Responsibilities<\/p>\n
\tLead conduct risk assessment and monitoring across all business units, identifying emerging risks and recommending mitigations.
\n\tDevelop and maintain conduct risk frameworks, metrics, and reporting tools that integrate with the Group\u2019s risk management system.
\n\tAnalyse conduct data to provide predictive insights, identify trends, and inform proactive management interventions.
\n\tSupport regulatory engagements and thematic reviews, ensuring alignment with global best practices.
\n\tPartner with business and compliance teams to strengthen customer outcomes, product suitability, and culture of integrity<\/p>\n
What We\u2019re Looking For<\/p>\n
\tEducation: Bachelor\u2019s degree in Risk Management, Data Science, Economics, Law, Behavioural Science, or related field. NQF Level 8 and professional designations (e.g., Compliance Institute of SA) are advantageous.
\n\tExperience: 7\u20139 years in compliance, risk management, and analytics within financial services.
\n\tSkills: Strong stakeholder engagement, regulatory advisory, and data analytics, Familiarity with ethical AI and machine learning is a plus.<\/p>\n
Why Join Us?<\/p>\n
\tBe at the forefront of ethical banking and customer protection.
\n\tCollaborate with cross-functional teams and senior leadership.
\n\tInfluence strategic decisions and regulatory engagement.
\n\tDrive innovation using cutting-edge analytics and modelling tools.<\/p>\n
Key Competencies<\/p>\n
\tDeep understanding of market conduct, customer fairness, and ethical banking principles.
\n\tAnalytical and data-driven, with proficiency in tools such as Power BI, Tableau, or Python for conduct data insights.
\n\tStrong stakeholder management and communication skills, with ability to influence Exco and Board-level decision-making.
\n\tStrategic mindset with operational execution ability; able to design, test, and embed conduct controls across business lines.
\n\tExcellent knowledge of global conduct risk trends, including digital conduct, ESG-linked conduct, and culture metrics<\/p>\n
Education<\/p>\n
\tBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)<\/p>\n
End Date: November 3, 2025\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( https:\/\/www.absa.africa\/absaafrica\/ ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Absa Group Limited (Absa)","_company_website":"https:\/\/www.absa.africa\/absaafrica\/","_company_tagline":"Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond. We're a truly\u00a0African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique... read more, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania, and Zambia. Absa Towers West, 15 Troye Street, Johannesburg, Gauteng, South Africa, 2000","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[34],"class_list":["post-22779","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time-hybrid"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/22779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=22779"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=22779"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=22779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}