WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?<\/p>\n
\tThe role of a surveyor is to understand all types of risks and their exposures that we underwrite and to provide a view on whether continued business is viable. This requires risk surveyors to be technically skilled. The risk information provided by surveyors enables the organisation to determine whether the risk will be treated, tolerated, terminated, or transferred. This function is at the core of the capabilities provided by the risk surveying team. The role of risk surveyors translates Santam\u2019s aspiration of being a risk management partner into action.
\n\tThe surveying role is a critical function within Risk Services. Surveyors conduct site inspections and evaluate risks based on information provided by clients, as well as desktop reviews of previous surveys, and information and photographs provided by clients and brokers.
\n\tThis role allows a surveyor to work both independently and under the guidance of the Head and Senior Surveyors, assessing risks in line with Santam\u2019s and national standards. The surveyor will work within the prescribed parameters of the role and under the relevant Head Surveyor.
\n\tThis role may also have a consulting function, where the surveyor is called upon to consult on risks and provide advice to surveyors, underwriters, relationship managers, technical managers, brokers, and clients regarding the risk and alternatives for risk reduction requirements, under the direction of the Head Surveyor.<\/p>\n
Survey Delivery Requirements<\/p>\n
\tConduct surveys within the required SLA.
\n\tAchieve the agreed productivity levels.
\n\tProvide feedback on all queries received under the guidance of the Head Surveyor.
\n\tProvide appropriate advice to clients, brokers, and internal staff as required, under the guidance of the Head Surveyor.
\n\tUnderstand all relevant legislative requirements and bylaws.
\n\tUnderstand the area of operations and hazards (geographical areas and associated risks), as well as production processes and the function and safety of machinery.
\n\tInteract with various stakeholders (distribution, operations, underwriting, and intermediaries) to ensure delivery of our world-class surveying competency, under the guidance of the Head Surveyor.<\/p>\n
Stakeholders<\/p>\n
\tEngage with internal and external stakeholders (broker distribution, operations, etc.) to secure buy-in and ensure understanding of our need to survey risks, ensuring effective execution of survey processes.
\n\tProvide surveying guidance and support to all Santam Group companies, including MiWay, SEM, Namibia, and Specialist Business, as required.
\n\tEngage with external stakeholders (brokers) to educate and inform, where relevant, and explain survey processes or risk reduction requirements.<\/p>\n
QUALIFICATIONS AND EXPERIENCE<\/p>\n
\tMinimum 1 year of risk surveying, safety, or related experience.
\n\tMatric
\n\tFire Service Qualification, Technical Engineering Degree\/Diploma, or relevant qualification (advantageous).
\n\tValid driver\u2019s licence.
\n\tComputer literacy in Excel, Word, PowerPoint, and related applications.
\n\tProven competence in risk surveying, with experience in the retention class and exposures outlined above.
\n\tFPA advanced courses and knowledge of risk prevention strategies will be an advantage.
\n\tTechnical training related to high-value clients, high-hazard risks, and thatch construction will be an advantage.<\/p>\n
KNOWLEDGE AND SKILLS<\/p>\n
\tAbility to learn and conduct research.
\n\tAbility to manage own work environment.
\n\tStrong analytical and problem-solving skills.
\n\tGood communication skills.
\n\tUnderstanding of basic fire hazards, firefighting, and risk identification.
\n\tBasic report-writing skills.
\n\tProficiency in MS Office 365.
\n\tAbility to use policy information systems.
\n\tWillingness to work in regions other than the base location.
\n\tCapacity to operate under pressure.
\n\tSelf-starter with the ability to work independently.
\n\tKnowledge of underwriting and underwriting processes.
\n\tKnowledge of policy wording.<\/p>\n
COMPETENCIES<\/p>\n
\tDelivering results and ability to work under pressure.
\n\tRelating and networking with the ability to collaborate effectively.
\n\tAnalysing information with strong attention to detail.
\n\tApplying expertise and technology.
\n\tAchieving personal work goals and objectives.
\n\tLearning and researching.
\n\tTime management, planning, and organising.
\n\tWriting and reporting.
\n\tFollowing instructions and procedures, as well as client protocols (e.g., induction, COVID-19 requirements).
\n\tWorking effectively with people.
\n\tAbility to be client-focused.
\n\tAdhering to principles and values<\/p>\n
Apply via company website ( http:\/\/www.santam.co.za ) or<\/p>\n
careers.sanlamcloud.co.za<\/p>\n
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