Job Overview:<\/p>\n
\tAs the Lodge Custodian, you will be responsible for overseeing all aspects of the hotel and resort operations, ensuring the highest standards of guest satisfaction, financial performance, and employee engagement. You will play a pivotal role in shaping the guest experience, maintaining the property’s reputation, and driving the achievement of business goals.<\/p>\n
Key Responsibilities:<\/p>\n
\tProvide strategic direction and diection to all hotel and resort departments
\n\tFoster a culture of exceptional customer service and guest satisfaction
\n\tDevelop and manage the annual budget in collaboration with executive leadership
\n\tCollaborate with the sales and marketing team to drive revenue and occupancy
\n\tCollaborate with the Head Office People team with recruitment, training and develop a high performing team
\n\tEnsure compliance with brand standards, induustry regulations, and legal requirments
\n\tBuild and maintain positive relationships with the local community
\n\tLodges team members are expected to be versatile and actively participate in various facets of the entertainment teams responsibilities<\/p>\n
Theoretical Knowledge:<\/p>\n
\tDiploma or Degree in Hospitality Management or related field.
\n\t4 years minimum of 3-star resort operations and leadership experience in a similarposition.
\n\tStrong financial acumen and experience managing budgets.
\n\tDemonstrated ability to drive revenue and improve operational efficiency.
\n\tIn-depth knowledge of hotel management software and industry best practices.
\n\tAdvanced computer literacy (including APEX and PLUSPOINT).
\n\tTimeshare\/Share block experience is advantageous.
\n\tExcellent Food and Beverage Skills
\n\tValid driver\u2019s license.
\n\tExcellent knowledge and understanding of OTA\u2019s
\n\t\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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