Job Description<\/p>\n
\tThe Butler\u2019s main tasks include preparing and clearing all service venues, all necessary mise-en-place for service as well as serving food and beverages to his\/her allocated guests in a professional, efficient, and courteous manner.<\/p>\n
KEY FOCUS AREAS<\/p>\n
\tFood & Beverage Service
\n\tFollow procedures for service, sales, expenses, and profit goals as directed and outlined in the beverage department.
\n\tPerform consistent service according to the service standards and be fully prepared for each guest service, including mis-en-place, confidence in Food\/menu descriptions and wine pairing recommendations.
\n\tBe aware of all menu changes and dietary requirements of the guests.
\n\tUpsell and recommend beverages to guests.
\n\tObey the liquor regulations.
\n\tPerform beverage preparation or service tasks including presentation and sales of beverages.
\n\tSupport optimal communication between the Kitchen and the Service team, attending daily service meetings.
\n\tFollow the stock control procedures, making sure that every beverage consumed is correctly accounted for.
\n\tAssist with minibar, kids\u2019 entertainment and luggage duties if required.
\n\tGeneral Service & Guest Care
\n\tCollect all l information available on guests prior to arrival.
\n\tCollect guest information while speaking to guests; inform the Supervisor\/HOD and Management to record and act on guest preferences.
\n\tReport all guest complaints to your Supervisor\/HOD and Management immediately.<\/p>\n
REQUIREMENTS – QAULIFICATIONS AND SKILLS<\/p>\n
\tGrade 12 (advantageous)
\n\tKnowledge of the highest level of F&B customer service in a luxury environment.
\n\tKnowledge of wine, cocktails and other beverages served.
\n\tKnowledge of food, cooking methods, and all menus.
\n\tBasic knowledge and understanding of stock rotation and control.
\n\tKnowledge of hygiene and all cleaning products used.
\n\tKnowledge the operation of equipment and appliances.
\n\tKnowledge of all departments\/operations of your property.<\/p>\n
MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION<\/p>\n
\tExcellent attention to detail.
\n\tGuest focus philosophy, living the MORE brand and driving the MORE experience.
\n\tExcellent communication skills (written and verbal), practicing honest communication.
\n\tTeam player with positive attitude, enthusiasm, and emotional control.
\n\tExcellent time management and self-discipline, interpersonal & solution seeking skills.
\n\tProactive, use initiative and creative flair when required.
\n\tCommitted and loyal, adaptable, and flexible.
\n\tMust work accurately under pressure.
\n\tPeople skills \u2013 tolerance, patience, and care, ability to receive constructive feedback openly.<\/p>\n
Closing Date: December 1, 2025<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"MORE Family Collection","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"MORE Family Collection is a diversified private business, specializing in the Southern African tourism industry. Our reach within the industry spans the hospitality sector (MORE Family Collection of Lodges, Hotels, & Residences); the travel service sector (MORE Family Concierge); and the training\/ h... read moreuman development sector (MORE Campus & MORE Field Guide College). Our non-profit arms through which we deliver our corporate social and environmental responsibilities are More Community Foundation (operating within communities surrounding our properties and Support Office in South Africa and Zimbabwe), and Nakavango Conservation Programme (based at Stanley & Livingstone in Victoria Falls, Zimbabwe). MORE Family Collection of Lodges, Hotels & Residences: MORE Family Collection owns and manages a collection of luxury safari lodges, boutique hotels, and exclusive-use residences in some of Southern Africa\u2019s most popular tourism destinations (including Sabi Sand Reserve, Kruger National Park, Thornybush Nature Reserve, Cape Town and Victoria Falls).","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[26],"job-types":[12],"class_list":{"0":"post-23764","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-mpumalanga","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/23764","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=23764"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=23764"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=23764"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}