Job Description<\/p>\n
\tThe Internal Sales Co-ordinator provides essential administrative and operational support to the sales team, with a strong focus on quoting, order processing, delivery scheduling, customer commercial management, and general sales administration.
\n\tThis role works closely with our customer-facing Account Managers to ensure smooth sales operations and exceptional customer service
\n\tThe ideal candidate is sales-focused, detail-oriented, and comfortable engaging with clients while collaborating with Account Managers to help sell, manage, and deliver technology solutions<\/p>\n
Key Responsibilities<\/p>\n
\tPrepare accurate sales quotes and process orders efficiently
\n\tCoordinate order fulfilment, delivery timelines, and service activation
\n\tMaintain customer pricing, commercials, and contract information
\n\tSupport Account Managers with administration, scheduling, and customer communications
\n\tManage CRM\/ERP updates, ensuring data accuracy across systems
\n\tLiaise with customers regarding product availability, order status, and basic technical requirements
\n\tEnsure all sales processes and internal workflows are followed consistently
\n\tProvide general administrative assistance to the sales department<\/p>\n
Essential Skills & Experience<\/p>\n
Candidates must demonstrate strong administrative capabilities, business acumen, and customer engagement EQ, with practical experience in the following<\/p>\n
\tPastel Evolution
\n\tCRM\/ERP systems
\n\tStrong attention to detail and organisational discipline
\n\tAbility to communicate clearly with both internal teams and customers
\n\tComfort working under pressure and managing multiple priorities
\n\tAbility to engage in basic business-level IT discussions
\n\tThis role is critical to the ongoing growth of our business, supporting a team of Account Managers who sell solutions across a broad business technology stack, including Microsoft 365, Azure, cybersecurity (firewalls), data protection, software licensing, internet and connectivity solutions, IT infrastructure, servers, end-user devices, voice, print, cloud services, and advanced Power BI and custom application solutions<\/p>\n
Who Will Succeed in This Role?<\/p>\n
This position is well-suited to individuals with experience in the IT MSP, IT Reseller, or IT Distributor environment. Ideal traits include<\/p>\n
\tStrong administrative orientation and enjoyment of detail-oriented work
\n\tNatural interest in technology and business IT solutions
\n\tAbility to communicate confidently with clients
\n\tStrong written and verbal communication skills
\n\tHigh emotional intelligence and ability to adapt communication to different personalities
\n\tComfortable working independently and collaboratively
\n\tAlignment with internal processes, standards, and operational frameworks<\/p>\n
Qualifications<\/p>\n
Minimum Requirements<\/p>\n
\tMatric
\n\t2+ years’ experience in an Internal Sales Administrative role<\/p>\n
Advantageous<\/p>\n
\tExperience in an IT MSP, IT Reseller, or IT Distributor organisation
\n\tIndustry certifications (e.g., Microsoft, SonicWALL, Acronis, etc.)
\n\t1-year Higher Education Certificate or higher<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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