{"id":24531,"date":"2025-11-23T00:02:29","date_gmt":"2025-11-23T00:02:29","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/product-service-support-representative-global-grade-10-apprentice-x10-global-grade-03-middelburg-dragline-technica\/"},"modified":"2026-02-23T00:24:21","modified_gmt":"2026-02-23T00:24:21","slug":"product-service-support-representative-global-grade-10-apprentice-x10-global-grade-03-middelburg-dragline-technica","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=24531","title":{"rendered":"Product Service Support Representative Global Grade 10 \n\n\n            \n\n            \n            Apprentice X10 Global Grade 03 &#8211; Middelburg \n\n\n            \n\n            \n            Dragline Technical Supervisor X2 Global Grade 10 \n\n\n            \n\n            \n            Service Administrator Level 2 X2 Global Grade 07 \n\n\n            \n\n            \n            Mechanic General Shovels Global Grade 08 &#8211; Mogalakwena \n\n\n            \n\n            \n            Readvertisement Parts Supervisor Global Grade 09"},"content":{"rendered":"<p>Key Outputs<\/p>\n<p>\t\u00a0Responsible for marketing after sales products and services.<br \/>\n\t\u00a0Assist Technical Representative to maintain machine health for ultimate production at the lowest cost per hour and to assist customers to practice highest possible technical integrity.<br \/>\n\t\u00a0Build productive, professional relationships and strategic partnerships with key personnel in assigned Key Account customer accounts.<br \/>\n\t\u00a0Proactively assess, clarify, and validate customer needs on an ongoing basis.<br \/>\n\t\u00a0Consult with Key Account customers about equipment life cycles, maintenance and replacement budgets and<br \/>\n\tother solutions that will lower their owning and operating costs and support customer success.<br \/>\n\t\u00a0Assist with quotes for parts, service, and equipment management solutions.<br \/>\n\t\u00a0Understand the full range of the dealership\u2019s product offerings and how they are intended to meet business and<br \/>\n\tcustomer needs.<br \/>\n\t\u00a0Responsible for Marketing after sales products and services.<br \/>\n\t\u00a0Liaison Between Barloworld and Key Customer accounts.<br \/>\n\t\u00a0Business Planning and \/ Budgeting Planning.<br \/>\n\t\u00a0Where possible inspect all failed machines\/components\/parts with Technical Rep and advise \/ train \/ educate customers accordingly.<br \/>\n\t\u00a0Use Salesforce to load all sale opportunities, customer meetings and calls, and machine inspections.<br \/>\n\t\u00a0Compile and submit a monthly report with forecasts attached to management.<br \/>\n\t\u00a0Complete machine inspections and undercarriage inspections as per required targets.<br \/>\n\t\u00a0Forecast undercarriage replacements and advise the customer.<br \/>\n\t\u00a0Discuss machine and undercarriage inspection reports regularly with customers.<br \/>\n\t\u00a0Responsible for selling Caterpillar marketing initiatives.<br \/>\n\t\u00a0Parts quotations followed up and converted into sales.<br \/>\n\t\u00a0Promote part sales through service.<br \/>\n\t\u00a0Achievement of Targeted Budget and Effective Expenses Management.<br \/>\n\t\u00a0Achievement of Operations and customer monthly KPI\u2019s.<\/p>\n<p>Qualification, Experience and Competencies<\/p>\n<p>\t\u00a0Matric\/Grade 12 or equivalent<br \/>\n\t\u00a0Qualified Diesel\/Earthmoving equipment and B. Tech \/ Diploma Sales\/Marketing\/ Engineering (Preferable)<br \/>\n\t\u00a05 years Caterpillar experience as a Mechanic<br \/>\n\t\u00a0Sound business communication skills (Managerial and technical report writing critical in role)<br \/>\n\t\u00a0Sound technical knowledge of product brands<br \/>\n\t\u00a0Basic financial management skills.<br \/>\n\t\u00a0Good PC and Microsoft Office knowledge<br \/>\n\t\u00a0Workplace Competencies Business development skills and knowledge<br \/>\n\t\u00a0PC and Microsoft Office knowledge<br \/>\n\t\u00a0Behavioural Competencies: Relations skills<br \/>\n\t\u00a0Problem solving<br \/>\n\t\u00a0Analysis and Attention to detail<br \/>\n\t\u00a0Listening, Influencing and Negotiation<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website ( http:\/\/www.barloworld-equipment.com ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Barloworld Equipment","_company_website":"http:\/\/www.barloworld-equipment.com","_company_tagline":"Barloworld Equipment is the Southern African dealer for Cat Earthmoving Equipment, with operations in South Africa, Lesotho, Swaziland, Namibia, Angola, Botswana, Zambia, Mozambique and joint ventures in the Democratic Republic of Congo. Barloworld Equipment also holds full ownership of the main dea... read morelership on the Iberian peninsular and has recently completed the buy-out of their joint partner in the eastern Russia, Siberia dealership. Barloworld Equipment Electron Ave, Isando, Gauteng, 1600","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[26],"job-types":[12],"class_list":{"0":"post-24531","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-mpumalanga","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/24531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=24531"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=24531"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=24531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}