Job Description<\/p>\n
\tOur client, a leading national retail group, is seeking experienced Store Managers to oversee the daily operations of their high-performing retail outlets across the Midlands and North Coast. Each successful candidate will take responsibility for one key branch, and multiple positions are available across the region
\n\tKey Midlands branches are located in retail malls in Pietermaritzburg, Howick, and Hilton, while key North Coast branches can be found in retail malls in Ballito and Umdloti
\n\tThese roles are responsible for leading a team of approximately five high-performing Team Leads. To be considered, you must have at least five years of proven experience managing a similarly sized team within a retail, client-facing environment.
\n\tYour background should include overseeing Team Leads who drive their teams to achieve sales targets across one or more of the following key product categories: food, beverages, pharmaceuticals, home care, or maintenance
\n\tThese positions are ideal for experienced Store Managers looking to join a group committed to career development, offering excellent opportunities for growth within management.
\n\tThe environment is fast-paced, dynamic, and performance-driven, providing the perfect platform for ambitious retail professionals to thrive and advance their careers<\/p>\n
Duties and Responsibilities<\/p>\n
Stock and Inventory<\/p>\n
\tEnd-to-end inventory management, including planning, ordering, daily stock levels, bi-annual stock takes, goods in transit, and ensuring physical stock aligns with the inventory ledger in SAP
\n\tStock performance and loss control, overseeing shrinkage, out-of-stock management, dormant\/negative stock investigations, GP variance resolution, and trend analysis to support operational planning
\n\tDrive achievement of sales and profitability targets across health, beauty, and FMCG categories<\/p>\n
Merchandising<\/p>\n
\tImplement visual merchandising and promotional strategies in line with brand guidelines ensuring promotions are effectively executed
\n\tMaintain outstanding store condition and visual merchandising standards
\n\tPlan and implement shop merchandising, layout, and the customer traffic flow to maximise sales, customer satisfaction, appearance, and brand image<\/p>\n
Finance<\/p>\n
\tManage store finances and profitability, including budgeting, fund allocation, financial record keeping, floats, banking, pricing, stock control and store expense management to meet business KPIs minimising overtime, casual spend, and price overrides
\n\tEnsure transaction integrity throughout the branch by effective monitoring, implementation, and evaluation of adherence of company internal control procedures
\n\tManage financial controls, including cash levels and collections, daily run-end sign-offs, cashier productivity rates, and adherence to procedures<\/p>\n
Customer Services<\/p>\n
\tMaintain exceptional customer service standards, resolving escalations promptly maintaining high satisfaction levels, and fostering strong customer relationships
\n\tEnsure operational compliance, including staff adherence to policies, accurate processing of customer accounts, and effective management of loyalty and request systems<\/p>\n
Human Resources<\/p>\n
\tManage staff performance, development, and scheduling, fostering a high-performance culture, including monitoring, evaluating, and implementing development plans for all team members
\n\tOversee HR processes and administration, ensuring compliance with policies, workforce management systems, and accurate employee records
\n\tLead, coach, and develop staff, providing training (including feedback) and mentoring to foster career progression opportunities
\n\tTake total ownership of the workforce management system within the business units, including master data management and transactional management
\n\tAdhere to Health and Safety rules and regulations
\n\tAdhere to company uniform and personal appearance policy<\/p>\n
Minimum Requirements\/Non-Negotiable<\/p>\n
\tMust be a South African Citizen
\n\tMatric (essential)
\n\tYou will need to pass an MIE check, no criminal record and clear credit rating
\n\tValid driver’s license and own reliable transport
\n\tMust have a minimum of 5 years’ experience in managing a team of team leads
\n\tStrong operational understanding of the workings of a large retail operation
\n\tStrong financial acumen with proven ability to manage budgets and operational costs
\n\tExcellent leadership skills, problem-solving, and communication skills
\n\tFlexibility to work retail hours and travel as required<\/p>\n
Advantageous Skills & Experience<\/p>\n
\tTertiary qualifications are highly advantageous
\n\tExperience with Excel, SAP, Unisolv,SuccessFactors or similar retail systems is preferred<\/p>\n
Remuneration and Benefits<\/p>\n
\tCTC package- candidates with strong and relevant experience will be offered a competitive, negotiable package to incentivise a move
\n\tComprehensive benefits, including medical aid and provident fund contributions
\n\tStaff discounts and performance-based incentives<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.nticesearch.com ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Ntice Sourcing Solutions","_company_website":"http:\/\/www.nticesearch.com","_company_tagline":"Ntice looks to improve efficiencies within the recruitment industry through automating manual processes and procedures, allowing businesses to drastically reduce the cost of advertising, agency spend and size of back office recruitment teams. Recruitment is an expensive component of any business ... read moreTalent Attraction Strategy. Ballito, Dolphin Coast, 4399, South Africa","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":["post-24909","job_listing","type-job_listing","status-expired","hentry","job_listing_region-kwazulu-natal","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/24909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=24909"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=24909"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=24909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}