Purpose of the Role:<\/p>\n
\tThe Strategic Account Manager will manage and grow key strategic accounts for our app, driving user acquisition, revenue growth, and client satisfaction. This role involves strategic planning, cross-functional collaboration, executive-level communication, and coordinating multiple departments to enhance account performance and operational efficiency.<\/p>\n
Key Responsibilities:<\/p>\n
\tDevelop and execute strategic account plans to drive app adoption, engagement, and revenue growth.
\n\tManage relationships with key clients and stakeholders; conduct regular business reviews and identify expansion opportunities.
\n\tImplement data-driven strategies to optimize account performance and exceed targets.
\n\tConduct strategic client meetings and deliver tailored app solutions.
\n\tIdentify partnership, collaboration, and promotional opportunities to increase app visibility and downloads.
\n\tCollaborate with Marketing, Product, and Customer Success teams to integrate client feedback into app features and services.
\n\tReport to Executive Committee (Exco) on account performance, strategic initiatives, and key development areas.
\n\tCoordinate relevant departments to ensure seamless execution of client initiatives and app projects.
\n\tAnalyze client accounts to identify development areas and propose actionable growth strategies.
\n\tMonitor market trends, competitor apps, and industry developments to inform account strategies.<\/p>\n
Qualifications and Experience:<\/p>\n
\tBachelor\u2019s degree in Business, Marketing, Sales, or related field.
\n\t3\u20137 years\u2019 experience in strategic account management, digital account management, or key client management.
\n\tProven track record in driving growth in digital products or apps.
\n\tExperience communicating and reporting at executive level (Exco).
\n\tStrong analytical, communication, negotiation, and interpersonal skills.
\n\tExperience collaborating with product, marketing, and operational teams in a tech or app environment.<\/p>\n
Skills and Competencies:<\/p>\n
\tStrategic planning and execution
\n\tClient relationship management
\n\tExecutive-level communication and reporting
\n\tCross-functional collaboration and departmental coordination
\n\tData-driven decision-making
\n\tProblem-solving and conflict resolution
\n\tProject and time management
\n\tProficiency with CRM systems, analytics platforms, and reporting tools<\/p>\n
Key Performance Indicators (KPIs):<\/p>\n
\tRevenue growth and achievement of app-related sales targets
\n\tAccount retention and client satisfaction rates
\n\tIncreased app adoption and user engagement from key accounts
\n\tSuccessful implementation of strategic account plans
\n\tEffective collaboration with internal teams and partners
\n\tIdentification and development of key areas for account and operational improvement
\n\tClear and actionable reporting to Exco on account performance and strategic initiatives<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.talksuresa.co.za ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Talksure Pty Ltd","_company_website":"http:\/\/www.talksuresa.co.za","_company_tagline":"Talksure is a fast paced, growing Financial Services Provider offering a range of insurance and non-insurance products for the South African market. These products include some of the country\u2019s most recognisable brands including exclusive relationships with Tracker and a range of South African pr... read moreoducts. Further to this we offer Constantia Underwritten Medical Gap Cover, as well as our own unique personal security brand 24\/7 ASAP which we are forecasting as a significant growth area.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":["post-25667","job_listing","type-job_listing","status-expired","hentry","job_listing_region-kwazulu-natal","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/25667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=25667"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=25667"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=25667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}