Job Summary:<\/p>\n
\tAdministers the receiving, capturing and distribution of all samples to ensure correct information is obtained and recorded and to facilitate the speedy processing of samples in terms of service objectives.<\/p>\n
\u00a0Minimum Criteria Needed:<\/p>\n
\tGrade 12 or relevant NQF level 4 qualification
\n\tBsc Degree Advantageous<\/p>\n
\u00a0Experience:<\/p>\n
\t0-1 Yrs Relevant Working Experience<\/p>\n
\u00a0Relevant Job Knowledge:<\/p>\n
\tOrganisational policy procedures
\n\tComputer literate
\n\tLaboratory information systems<\/p>\n
\u00a0Key Performance Areas:<\/p>\n
\tAdministers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories\/ sites.
\n\tProcesses sample registration (\u201clogging\u201d) and queries according to set standard operating procedures.
\n\tEnsures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.
\n\tPerforms hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
\n\tHandles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
\n\tResponsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.
\n\tInvestigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
\n\tEnsures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
\n\tMonitors stock levels and orders additional stock to ensure the availability of required materials at all times and ensure delivery of stock to the doctor\u2019s rooms.
\n\tRepresents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.
\n\tManagement of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service
\n\tReceives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.
\n\tReports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
\n\tPrepares and scans patient forms onto laboratory scanning system (Oculus) and resolves the scanning incompletes according to set standard operating procedures.
\n\tResponsible for adhering to Lancet uniform protocols as set standard operating procedures.<\/p>\n
\u00a0Competencies:<\/p>\n
\tAbility to cope with nervous \/ distressed patients
\n\tAbility to work in a pressured environment
\n\tAbility to work as part of a team
\n\tAdherence to company dress code
\n\tAdministrative skills
\n\tAttention To Detail
\n\tCommunication
\n\tConfidentiality \/ Sensitivity
\n\tCustomer Orientation
\n\tEmpathy
\n\tFlexibility
\n\tInterpersonal skills
\n\tPatience
\n\tTelephone etiquette
\n\tBusiness numeracy<\/p>\n
Deadline:9th December,2025<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( https:\/\/www.lancet.co.za\/ ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Lancet Laboratories","_company_website":"https:\/\/www.lancet.co.za\/","_company_tagline":"Our long-standing history started almost 40 years ago as Clina labs which in 2008 merged with Immunoassay Laboratories to meet the increasing demand for a broader range of diagnostic tests and quality. The further need for an even more comprehensive range of test and service quality saw the evolu... read moretion into Clina Lancet Laboratories, which can offer you the broadest range of investigations available in Nigeria today. Clina Lancet Laboratories is a Lancet Group of Laboratories member, initially founded in South Africa. Lancet Laboratories in South Africa is an internationally ISO-accredited pathology laboratory that has been in the business for more than 50 years with an operating capacity of more than 100 reference laboratories and 250 branch offices in various parts of Africa and more than 80 pathologists specializing in different aspects of pathology are available for doctors to seek expert opinions whenever needed. 12 Menton Rd. Richmond, Johannesburg, 2092","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":["post-25799","job_listing","type-job_listing","status-expired","hentry","job_listing_region-kwazulu-natal","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/25799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=25799"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=25799"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=25799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}