Introduction<\/p>\n
\tTo ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.<\/p>\n
Job description<\/p>\n
Job Objectives:<\/p>\n
\tTo ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks\u2019 way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
\n\tTo efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
\n\tTo ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
\n\tTo ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
\n\tTo adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
\n\tTo manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
\n\tTo ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
\n\tTo support the Group\u2019s vision to be the customer\u2019s first choice health and beauty retailer by living and driving the company values.
\n\tTo drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
\n\tTo drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.<\/p>\n
Knowledge:<\/p>\n
\tSAPC and relevant legal knowledge
\n\tEthical working practice and compliance
\n\tKnowledge of stock, cost, risk and compliance management procedures\u00a0
\n\tKnowledge of patient care, professional counselling
\n\tKnowledge of customer service excellence
\n\tKnowledge of labour legislation and IR practices\u00a0
\n\tSound understanding and application of financial management principles
\n\tKnowledge of competency based interviewing<\/p>\n
Skills:<\/p>\n
\tSound managerial, tutorship and coaching skills
\n\tResults and target driven
\n\tPlanning and organizing skills
\n\tProblem-solving skills
\n\tStrong customer orientation
\n\tInterpersonal skills (Customer service orientation and effective patient care)
\n\tComputer literacy
\n\tStrong financial acumen<\/p>\n
Competencies:<\/p>\n
Essential:<\/p>\n
\tLeading and Supervising
\n\tDelivering Results and Meeting Customer Expectations
\n\tPlanning and Organizing<\/p>\n
Desirable:<\/p>\n
\tRelating and networking
\n\tCoping with Pressures and Setbacks
\n\tEntrepreneurial and Commercial Thinking
\n\tWorking with people
\n\tAdhering to Principles and Values<\/p>\n
Minimum requirements<\/p>\n
Experience:<\/p>\n
\tEssential: Minimum 2 years\u2019 experience post community service year
\n\tEssential: Minimum 1 year People Management experience
\n\tEssential:\u00a0Registration as Responsible Pharmacist with SAPC
\n\tDesirable: Retail Pharmacy experience
\n\tDesirable: Unisolve experience<\/p>\n
Education:<\/p>\n
\tEssential: Registered Pharmacist with SAPC<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Clicks Group","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has th... read moree largest retail pharmacy chain with over 620 in-store pharmacies, while United Pharmaceutical Distributors (UPD) is South Africa's leading full-range national pharmaceutical wholesaler.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[26],"job-types":[12],"class_list":{"0":"post-26174","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-mpumalanga","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/26174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=26174"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=26174"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=26174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}