Job Description
\nWe are lookiJob Description<\/p>\n
\tWe have a fantastic opportunity for a passionate Learning & Development Facilitator to \u00a0deliver transformative learning experiences that inspire growth, build capability, and drive performance across Huntswood.
\n\tIn this role, you’ll bring energy, creativity, and expertise to every session, helping our people unlock their potential and thrive in a fast-paced, purpose-driven environment.<\/p>\n
Responsibilities\u00a0<\/p>\n
\tFacilitate engaging and effective learning programs for Huntswood employees, focused on improving their knowledge, skills, and performance.
\n\tDeliver a variety of training modules, including onboarding, systems training, soft skills, and compliance.
\n\tAdapt training styles and methods to suit different learning needs and preferences of participants.
\n\tEvaluate training effectiveness and provide post-training support to ensure continuous learning and application of skills.
\n\tCollaborate with stakeholders and subject matter experts to customize training content as needed.
\n\tEnsure that all training materials align with company values, business objectives and client specific requirements.
\n\tKeep up to date with product knowledge and business changes to ensure training remains relevant.
\n\tProvide ongoing coaching and mentoring to colleagues to support their development.
\n\tConduct training needs analysis and ensure identified gaps in understanding are rectified accordingly.
\n\tSupport with Grad bay groups when not in formal training and provide real time assistance to queries.<\/p>\n
Minimum Requirments\/Competencies – Please read through carefully\u00a0<\/p>\n
\tA minimum of 3 years proven experience as a facilitator \/ trainer in the UK and USA Financial services.\u00a0
\n\tPrevious experiences in customer services is an advantage.
\n\tAbility to deliver high-quality training sessions both in person and virtually.
\n\tStrong interpersonal skills with the ability to engage and motivate diverse teams.
\n\tExcellent communication and presentation skills.
\n\tFamiliarity with adult learning principles and various training methodologies.
\n\tGood organizational and time-management skills.
\n\tAbility to adapt to a fast-paced, dynamic environment and stay updated with product and industry developments.
\n\tStrong understanding of MS Office suite of applications including MS Teams or other virtual platforms as required where a substantial part of training occurs for training and upskilling groups continuously.<\/p>\n
Key Performance areas<\/p>\n
\tOnboarding & Training Delivery
\n\tTraining Needs Analysis
\n\tLearning Program Design & Development
\n\tAssessment & Evaluation
\n\tStakeholder Engagement
\n\tLearning Management System (LMS) Administration
\n\tContinuous Improvement & Innovation
\n\tCompliance & Record-Keeping
\n\tReporting<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
huntswood.simplify.hr<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/huntswood.simplify.hr","_company_name":"Huntswood","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of. We deliver resourcing, outsourcing and advisory services from complaints to customer ser... read morevice, remediation to resilience \u2013 bringing together the people, processes and knowledge businesses need to succeed. Our ambition is to make a positive difference. It is what Huntswood has done since we opened our doors 25 years ago, and it is what every single one of us strives for today. We ensure the right people are in the right place at the right time \u2013 whether it is our dedicated team of Associates or our Board. Our outstanding track record of delivery, depth of our expertise and flexibility of our approach means we stand with our clients without question - working on their terms to share our insight whenever and wherever they need it. Standing with our clients as the landscape evolves and new challenges arise. Advising in times of change \u2013 offering ultimate flexibility to help clients create value and meet demand with confidence. We are Huntswood. Your trusted partner for better outcomes.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":["post-27794","job_listing","type-job_listing","status-expired","hentry","job_listing_region-kwazulu-natal","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/27794","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=27794"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=27794"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=27794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}