This is a hands-on General Manager position at a small, high-end boutique hotel set on a private farm in the KwaZulu-Natal Midlands. The role is fully accountable for day-to-day operations, people leadership, guest experience, and financial oversight.
\n\tThe successful candidate will take full ownership of the property, acting as the senior decision-maker on site and the primary point of accountability. This is not a desk-based role. It requires strong presence, practical judgement, and the ability to manage multiple moving parts at once.
\n\tYou will lead a team of approximately 45 staff across hospitality operations, housekeeping, food and beverage, maintenance, gardens, and front office, supported by department managers.
\n\tThis is a small, owner-managed operation where trust, transparency, and follow-through matter. The General Manager is expected to be fully across what is happening on the property at all times and to resolve issues without unnecessary escalation.
\n\tIt will suit someone who enjoys responsibility, autonomy, and being closely involved in every aspect of a hotel\u2019s operation.
\n\tIndividuals seeking to relocate, with family are welcome to apply.<\/p>\n
What we\u2019re looking for<\/p>\n
\tProven experience in a General Manager, Hotel Manager, or Senior Operations Manager role within a high-end hotel, lodge, or boutique hospitality environment
\n\tA strong, grounded leadership style with the confidence to make decisions and follow through
\n\tBroad operational knowledge across food and beverage, housekeeping, maintenance, and front office
\n\tSolid financial understanding, including budgets, stock control, and management accounts
\n\tHighly organised, reliable, and detail-aware, with a strong sense of ownership
\n\tComfortable working in a hands-on, rural environment and living on site
\n\tClear, direct communicator who values honesty and accountability
\n\tLooking for a long-term role, not a short-term stepping stone
\n\tA confident self-starter who doesn\u2019t wait to be asked \u2014 you notice issues early, take action, and communicate progress clearly.
\n\tComfortable working with a hands-on owner, providing short, direct updates and solutions, and building trust through transparency and consistency.<\/p>\n
What you\u2019ll be responsible for<\/p>\n
\tOverall operational performance of the hotel, including accommodation, food and beverage, maintenance, and grounds
\n\tLeading and supporting department managers, ensuring clear accountability and consistent standards
\n\tManaging staff rosters, timekeeping, and labour control
\n\tOversight of financial processes including invoicing, stock reports, monthly management accounts, and cost control
\n\tHandling guest feedback and complaints professionally and decisively
\n\tEnsuring maintenance issues are addressed promptly and proactively
\n\tBeing a visible host on the property, including evenings when required
\n\tWorking closely with ownership, providing clear, factual updates and practical solutions
\n\tSupporting basic marketing activity and promotional initiatives where needed
\n\tThis is an owner-managed environment. Success in the role depends on strong partnership with the owner: you\u2019ll anticipate what\u2019s likely to need attention, address issues before they escalate, and keep communication practical and outcomes-focused (what\u2019s done, what isn\u2019t, and what\u2019s next).<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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