Introduction<\/p>\n
\tAre you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.<\/p>\n
Job description<\/p>\n
Job Purpose:<\/p>\n
\tTo support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.\u00a0<\/p>\n
Job Objectives:<\/p>\n
\tTo ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
\n\tTo efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
\n\tTo successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
\n\tTo support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
\n\tTo assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group’s labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
\n\tTo execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
\n\tTo attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
\n\tTo facilitate the brand being the customer\u2019s first choice health and beauty retailer by living and driving the company values.<\/p>\n
Minimum requirements<\/p>\n
Education and Experience Requirements:<\/p>\n
\tEssential: Grade 12 (Maths 50% and English 50%)
\n\tEssential: Relevant Retail\/Business Management qualification (External applicants)
\n\tDesirable: Degree in Relevant Retail\/Business Management
\n\tMinimum 1 years\u2019 experience in an assistant store management role within a retail\/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
\n\tFinancial management experience (budgets, profit and loss statements, financial ratios, etc.)<\/p>\n
Job Knowledge and Skills Required:<\/p>\n
\tUnderstanding and application of financial management principles
\n\tRetail\/FMCG background and understanding of merchandising and promotions principles
\n\tKnowledge of stock, cost, risk and compliance management procedures\u00a0
\n\tKnowledge of customer service excellence
\n\tKnowledge of labour legislation and IR practices\u00a0
\n\tKnowledge of people management
\n\tKnowledge of competency based interviewing
\n\tNumeracy skills
\n\tResults and target driven
\n\tPlanning and organising skills
\n\tProblem-solving skills
\n\tStrong customer orientation
\n\tGood communication skills
\n\tComputer literacy<\/p>\n
Essential Competencies<\/p>\n
\tFollowing instructions and procedures
\n\tPlanning and Organising
\n\tDelivering Results and Meeting Customer Expectations
\n\tWorking with people
\n\tAnalysing
\n\tLeading and Supervising
\n\tEntrepreneurial and Commercial Thinking
\n\tCoping with Pressures and Setbacks<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Clicks Group","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has th... read moree largest retail pharmacy chain with over 620 in-store pharmacies, while United Pharmaceutical Distributors (UPD) is South Africa's leading full-range national pharmaceutical wholesaler.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[25],"job-types":[12],"class_list":{"0":"post-29357","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-free-state","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/29357","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=29357"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=29357"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=29357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}